DIVERSITY – A VALUE ADDED. DIVERSITY ??? DIVERSITY LAYERS 4 Layers: “Personality” Internal Dimensions External Dimensions Organizational Dimensions.

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Presentation transcript:

DIVERSITY – A VALUE ADDED

DIVERSITY ???

DIVERSITY LAYERS 4 Layers: “Personality” Internal Dimensions External Dimensions Organizational Dimensions

DIVERSITY LAYERS Personality Your Unique Core

DIVERSITY LAYERS INTERNAL DIMENSIONS: Race Gender Age Ethnicity Physical Ability Sexual Orientation

DIVERSITY LAYERS EXTERNAL DIMENSIONS: Marital Status Parental Status Appearance Work Experience Educational Background Religion Recreation Habits Personal Habits Income Geographic Location

DIVERSITY LAYERS ORGANIZATIONAL DIMENSIONS: Classification Field of Work Division or Work Group Seniority Work Location Management Status Union Affiliation

DIVERSITY LAYERS What We Notice About Others: Race Gender Age Appearance Facial Expressions Eye Contact Movement Personal Space Touch

WHY NOT DISCUSSED Lack of Knowledge Fear Discomfort Limited Training Opportunities

WHY VALUE DIVERSITY? Demographics have Changed!

DO YOU KNOW CALIFORNIA? 30 Million in million in of 8 Americans is Californian 28% is Foreign Born Most Diverse State in WORLD!

DO YOU KNOW… 25% Students ESL 52% WOMEN in CA, 48.7% in Kern 53.3% Minorities in CA, 51.5% in Kern 250,000 new jobs needed each year 50,000 new students / year Immigrant Pop Increases +1 mil/yr Single Head of Households increasing 50 million pop by 2025

DEMOGRAPHICS NOW

DEMOGRAPHIC TRENDS

WHY VALUE DIVERSITY? Demand/Need for Services Makes Good Business Sense! Experience/Ideas stems from Diverse backgrounds

WHY NOT TO IGNORE Has affect on Individual Performance Has affect on Organization’s Effectiveness Impacts Organization’s Cost

AFFECT ON PERFORMANCE Economic Performance Enhances Revenue due to –Improved Marketing –Improves Problem-Solving –Adds Creativity –Increases Innovation

ORGANIZATIONAL COST Employee Turnover Absenteeism Inter Group Barriers to Contribution or to participation Harassment Behavior Discrimination Suits Reduced Efficiency of Communication

REPRESENTATIVE BUREAUCRACY Enhanced Efficiency Must be Broadly Inclusive Processes must promote Inclusiveness Reflects Society on all Levels

REPRESENTATIVE BUREAUCRACY Diverse Groups bring Diverse Perspectives, Knowledge, Values, Skills Product of Interactions More Valuable More Democratic Decision-Making Better Decisions Improves Bureaucratic Operations/Outputs More Responsive to Clientele/Consumers Elevates Social Equity and Justice

OTHER DIVERSITY ISSUES Gender Issues in Public Service Gerontology Issues Technology Issues