William Burke – VP Logistics MidwayUSA Improving Performance through Workforce Development.

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Presentation transcript:

William Burke – VP Logistics MidwayUSA Improving Performance through Workforce Development

WORKFORCE DEVELOPMENT “It isn’t about ‘treating people nice;’ it’s about helping develop people to be at their very best, because that’s the only way that companies are going to succeed. It’s human capital that is the basis for competitive advantage” Warren Bennis

THE ‘NEW’ PARADIGM We must ensure that Employees actually behave differently as result of the development activities provided and that their new behaviors lead to demonstrable improvements against the goals the organization is trying to achieve.

MANAGEMENT EXPECTATIONS Current Level of Performance New and Higher Level of Performance & Behavior WORKFORCE DEVELOPMENT PROCESS

WORKFORCE DEVELOPMENT MODEL 1. DEFINE2. IDENTIFY3. DELIVER4. SUPPORT5. CONTROL

STEP #1 DEFINE development goals

STEP #2 IDENTIFY the development activities

STEP #2 (Cont.) Course Preparation Course Instruction & Testing

STEP #3 DELIVER the development

STEP #4 SUPPORT the development

STEP #5 CONTROL for results

Improving Performance through Workforce Development William Burke – VP Logistics MidwayUSA