Birmingham Multi-Agency Safeguarding Hub MASH Birmingham Multi-Agency Safeguarding Hub

Roadshow 15th July 2014 Agenda Welcome Introduction- Garry Billing MASH Safe System and Process- Howard Woolfenden Family Support and Safeguarding Hubs- Karen Pearson Q and A Feedback

Introduction Garry Billing Assistant Director, Safeguarding People Directorate Birmingham City Council

MASH- It’s Simple They will A SSESS the Risks Partners M EET and share info together They will A SSESS the Risks They will S IGN up to Action Make it H APPEN Now

It’s About We’ve got to all stick together Children count on us to be there for them Reassure them Drive that open road, leave the past behind us We need to Reach for the stars on behalf of children!

Video Presentation

Birmingham MASH Multi Agency Safeguarding Hub Howard Woolfenden Assistant Director, Integrated Services & Care

MASH – A New Front Door One Front Door Service – Providing Multi-Agency Screening Teams for referrals to Social Care and to Early Help Services Increased capacity with dedicated focus on Domestic Abuse and CSE

Concept Sharing more information. Undertaking Early Risk Assessment A ‘whole family’ approach to safeguarding Enhanced data sharing and analysis to join up the information available about a family to support and/or intervene to protect the vulnerable Creating a confidential environment where proportionality necessity & justification allow information to be released to operational staff

What Munro Said Social Care are overwhelmed searching through referrals, their ability to provide effective help to the most serious cases is reduced Co-ordination of services is important to maximise efficiency

What Ofsted Said Unsafe No professional relationship Delay due to information gathering Threshold and identification of risk

Essential Elements Information Sharing Confidential Environment Escalation Process De-escalation process Trust & Confidence Professional Judgement/Consensus

MASH Connectivity – Right Services Right Time The key determination in this is that MASH is there to respond to ALL Additional Needs and Complex/Significant Needs as described in ‘Right Services Right Time’. If MASH is to provide a consistent and professional response to children with these needs it is imperative all concerns are screened through the MASH. If after screening and information sharing the risks are de-escalated, the MASH will refer on to Hubs.

Case Studies

Case Studies

Case Studies

Case Studies

The BSCB flow chart shows how the ‘Right Services Right Time’ system links together. Once the decision has been made that the needs are ADDITIONAL or COMPLEX/SIGNIFCANT the MASH process commences.

The MASH To Be Process

The MASH To Be Process – Entrance to MASH

MASH RAG rating sample Red Amber Green Strategy discussion/Strategy meeting COMPLEX /SIGNIFICANT NEEDS: Requiring a specialist response where the child is suffering or at risk of suffering significant harm or impairment Red CYPF Assessment/CIN ADDITIONAL NEEDS: Requiring a coordinated response bringing agencies together to support the child and family Amber FCAF/CIN UNIVERSAL PLUS: Requiring a response from within a universal setting and/or signposting to other support means Green UNIVERSAL NEEDS: All children have a right to a range of services – professionals will assess families to make sure that their general needs are met

What does it mean? Professional Consultation No change to the telephone number (0121 303 1888) Contact details essential Call first Email confirming call BETTER QUALITY REFERRALS (MARF/CAF related to Right Services, Right Time thresholds)

MASH Success Criteria A full performance framework is being produced for MASH which will include the following measures to evaluate what difference is being made: Children are better protected from harm and risk is minimised; Faster, more co-ordinated and consistent responses to safeguarding concerns about vulnerable children; An improved ‘journey’ for the child with a greater emphasis on early intervention and better informed services being provided at the right time; An understanding of potential vulnerability, enabling more preventative action to be taken, dealing with cases before they escalate;

MASH Success Criteria Closer partnership working with clearer accountability, more effective use of resources, better planning and delivery and less duplication of effort; Changes in RAG rating during the journey of the child through the MASH which will highlight that information sharing has brought added value; A reduction in the number of children inappropriately accessing costly services from social care, the Police, Health and others; A reduction in the number of inappropriate and repeat referrals; All referrers will have access to a professional consultation service.

Making a good referral: Checklist Have I included all of the child/young person/family details available to me? Have I provided my contact details? Have I made it clear why I am making this referral now? If I have immediate concerns, have I stated whether the child is currently safe? Have I included all the information available to me about the relevant health professionals working with the family? Have I included details of education specialists working with the family? Do I have information about any other relevant professionals/organisations/voluntary sector groups working with the family? Do I have information about any involvement from the police/youth justice system? Have I included detailed information relating to my particular field? Have I included information on how I obtained information and reached my concerns?

What next? Email: MASH@birmingham.gov.uk Website: http://www.lscbbirmingham.org.uk/index.php/birmingham-multi-agency-safeguarding-hub-mash

Family Support and Safeguarding Hubs Karen Pearson Interim Assistant Director Early Help and Integration

What is an Integrated Hub? The Hub is the local point of contact and delivery of children’s social care services (Family Support and Safeguarding) and supports the development of integrated service delivery with partners across the area The Hub enables co-location of services and brings together a wider virtual team to provide a Team Around the Family Approach The Hub provides local expert help and support for our partners through professional conversations and supports access to Early Help, Targeted and specialist services

Integration Team Around the Family (TAF) panels to provide advice and support to practitioners from all services areas that enables integrated working as part of Early Help and Intervention and enables swift access to specialist services as required Hub Implementation Meetings (HIMs) that provide a platform for developing local strategy around integrated working An online integrated Working Manual that supports a shared philosophy and ways of working for consistency across the city – ensuring every child receives the right services ate the right time wherever they live Multi agency training programme – to support a consistent approach, methodology and service delivery

Hubs & MASH There is a direct link between MASH and the Hubs MASH will process safeguarding concerns and will allocate cases based on need: To the Bridge To the Hub Safeguarding Teams To the Hub Family Support Teams To the Early Help and Brokerage Service leading to TAF At each stage if there is a new safeguarding concern there is a direct route back to MASH A Hubs process map is being developed to show the routes between MASH and the Hubs – both escalating and de-escalating

Hubs & MASH Process Map

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