ETHICS—ESSENTIAL IN THE WORKPLACE CHAPTER 2 CHAPTER 2 ETHICS—ESSENTIAL IN THE WORKPLACE
CHAPTER 2 ETHICS— ESSENTIAL IN THE WORKPLACE The Administrative Professional 4/17/2017 CHAPTER 2 ETHICS— ESSENTIAL IN THE WORKPLACE LEARNING OBJECTIVES 1. Recognize the importance of ethical behavior. 2. Explain the characteristics of an ethical organization. 3. Identify traits of an ethical employee. 4. Define steps necessary for ethical change. 5. Demonstrate a commitment to community involvement. CHAPTER 2
Importance of Ethical Behavior CHAPTER 2 Importance of Ethical Behavior Recent scandals Sarbanes-Oxley Act
CHAPTER 2 Business Ethics Ethics—the systematic study of moral conduct, duty, and judgment
CHAPTER 2 Our Ethical Roots Religion Philosophy
Ethics—The Why Adherence of a moral course in turbulent times CHAPTER 2 Ethics—The Why Adherence of a moral course in turbulent times Alignment of organizational behaviors with values Integration of ethical guidelines with decision making
Characteristics of Ethical Organizations CHAPTER 2 Characteristics of Ethical Organizations Environmentally responsible Internationally aware Committed to diversity Intolerant of race/ethnic discrimination Intolerant of gender discrimination Intolerant of age discrimination Maintains a policy against sexual harassment
Characteristics of Ethical Organizations CHAPTER 2 Characteristics of Ethical Organizations CONTINUED Provides for the physically challenged Committed to the community Respects the needs and rights of employees Right to due process Right to privacy Establishes and lives organizational values Maintains a safe and healthy environment Smoking Substance abuse
Characteristics of Ethical Organizations CHAPTER 2 Characteristics of Ethical Organizations CONTINUED Provides an ergonomically sound environment Lighting Acoustics Equipment and furniture Honest Visionary
The Ethical Administrative Professional CHAPTER 2 The Ethical Administrative Professional Accepts constructive criticism Respects diversity Aware of workplace politics Respects others’ privacy Honest Dependable Cooperative Respects clients and customers
Factors Impeding Ethical Change CHAPTER 2 Factors Impeding Ethical Change Organizations are amoral Organizational leadership is unethical Values cannot be changed Labels accurately describe individuals
Factors Supporting Ethical Change CHAPTER 2 Factors Supporting Ethical Change Practice new behaviors Seek feedback Provide rewards Evaluate the effects of the ethical change Recognize that ethical change is an ongoing process