Alpha Hospital Julie Luu, Todd Trader, Todd Noble, Paul La

Introduction Largest hospital in the Seattle metropolitan area –over 500 administrators, 300 physicians, 3,200 nurses and nursing assistants –oversee 90,000 patients a year –over 5,042 web pages on our intranet site for our 7,000 users –intranet - most common means for 80% of our employees to access information Paul

The People Administrators Physicians Nurses Nursing Assistants Non-clinical staff Paul

The Architecture Databases –Our four major databases for the intranet site are human resources, payroll, library, feedback, and news CMS (a content management server) –Stores internal documents –Checks out documents –Allows authorized individuals to make changes to documents Intranet –The internal website of Alpha Hospital in which individuals can browse general and individual information Paul

The Challenge Majority of users are not technically savvy Different policies apply to different work forces –For example, nurses do not start accruing vacation immediately. Instead they get a vacation dump after 6 months of service. –Majority of new hires benefits do not start until the 1st of the following month. For example, an employee hired on 2/15, her benefits will start on 3/1. –Except for residents, their benefits start on the date of hire Disparate data sources from various legacy databases Paul

Needs Ability to easily access employee’s paycheck information on-line Ability to search for policy specifically pertain to user’s job role Julie

Alpha Team Roles Julie - Schema Server Administrator Paul - HR Manager Todd Sr. - Payroll Manager Todd Jr. - IT Manager Julie

1 st Scenario An employee from Alpha Hospital wants to see her most current paycheck. Todd Sr.

2 nd Scenario A senior physician at Alpha Hospital has just found out that his Saint Bernard was just hit by a car. He was searching for a policy that might allow him to take leave so he could attend the needs of his dear friend. Todd Jr.

Sample Controlled Vocab.

Recap What did we do? Why we did what we did? Why we didn’t do what we didn’t do? Why we didn’t do what we intended to do? Why we did what we didn’t intended to do?

Meeting Role Group’s Needs Security/Privacy Personalization Up to date content Quick access to information Searching Standards Agreement between parties Maintenance Feedback Julie

Questions???