Motivation in Public Organizations

Objectives for Week Ten Discuss the BHA Case Group Status Reports Motivation Case Study – Shared Savings Program Information Systems and Human Services Hand out Assignment # 3

Lewis H. Spence and the BHA Tore down and built anew Mixed-income Desegregation Diversified management Tough eviction policy

Group Status Updates Where you are in your project timeline? Any initial insights, findings, or observations? How are you going to ensure consistency and quality? From the following list, describe three organizational features of your client: – Structure – Culture – Technology – Communication – Implementation of services – Group process

Motivation in Public Organizations What is motivation? Where does it come from? Why do we study motivation? Why is it difficult to study motivation? How might we measure motivation? Unique context of motivation in public organizations? Symptoms of motivational problems?

Group Assignment Sort into your consulting groups Each group will be assigned a set of motivation theories Your job is two-fold: – Identify similarities and differences between the models – Identify implications of each model for managers seeking to improve motivation/performance

Motivation: Theory and Practice Content or Needs Theories versus Process Theories Study: Motivation of University Faculty Managers must find incentives that are applicable across a diverse range of employees fulfilling a range of tasks and that fit management/organizational goals Limitations of motivation theory

Shared Savings Program What is the organizational dilemma or problem here? Who are the different actors and how do their motivations differ? Prior to Shared Savings, how did Soderbery discern employee motivation? What was his HR strategy? Problems with Shared Savings? Other pay-for-performance strategies? What might affect the success of Shared Savings in the future?

Assignment # 3 – Two Options You have two choices for this third assignment: – 1) You can complete the assignment by Week 12 Your grade will be computed as outlined in the syllabus Indicate this option on your third paper – 2) You can choose to use your best two papers Two papers will then become worth 45% of your grade – 22.5% each No requirement to turn in all three Do not have to notify me in advance

Readings to Be Completed for Next Class Period Cross and Prusak (coursepack) Brody (coursepack) Tuesday Section: We will spend portion of the period exploring data from different group projects. Assignment # 3 due on 11/12/02. Thursday Section: No class. Assignment # 3 due on 11/14/02.