The “joining up” national project The workflow national project At Newcastle University we are responsible for the Overall Framework and Learning Evaluation. This is the α version of the technical component of the framework.

Integrates platforms within an enterprise: our computers and networks become a unified resource Hardware and Operating System Layer Middleware Preserves and manages data over space and time Persistent data layer Local interaction Application layer with local event handling and workflow Application layer Transaction Management

Modes and means of access Channels Integrates platforms within an enterprise: our computers and networks become a unified resource Hardware and Operating System Layer Middleware Preserves and manages data over space and time Persistent data layer Local interaction Application layer with local event handling and workflow Application layer Applications are WEB enabled CRM Shared Workflow Knowledge Portals eCommunity Each of these “integration products” has its own origins in concepts of resource management or process management.

Resource Integration Identifiers and identities Process Integration Master Index Shared Workflow and Message Hub Portal Integration layer Modes and means of access Channels Application Adapters Domain of Integration Integrates platforms within an enterprise: our computers and networks become a unified resource Hardware and Operating System Layer Middleware Preserves and manages data over space and time Persistent data layer Local interaction Application layer with local event handling and workflow Application layer

The information systems and communications utility. Commodity products and services Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Local interaction Channels Local interaction Support for users to shape and govern their information environment. Application layer Domain of Integration Structure and infrastructure

Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Channels Local interaction Application layer Box shifting Software technology licensing Software development and support Integration Engines: CRM, BPR, media/content, Knowledge/document Management Commodity devices and services Systems Integration and change management. Applications service provision / In-house Communications infrastructure Communications services

Master Index Shared Workflow and Message Hub Portal Application layer Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Channels Local interaction Application layer Outsource: we do it all for you… Box shifting Software technology licensing Software development and support Integration Engines: CRM, BPR, media/content, Knowledge/document Management Commodity devices and services Systems Integration and change management. Applications service provision / In-house Hardware and Operating System Layer Middleware Persistent data layer Integration layer Channels Local interaction Box shifting Software technology licensing Software development and support Integration Engines: CRM, BPR, media/content, Knowledge/document Management Commodity devices and services Systems Integration and change management. Applications service provision / In-house

Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Channels Local interaction Application layer “Best of breed”: The IT department in control Box shifting Software technology licensing Software development and support Integration Engines: CRM, BPR, media/content, Knowledge/document Management Commodity devices and services Systems Integration and change management. Applications service provision / In-house

Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Channels Local interaction Application layer Strategic integration: Box shifting Software technology licensing Software development and support Integration Engines: CRM, BPR, media/content, Knowledge/document Management Commodity devices and services Systems Integration and change management. Applications service provision / In-house

Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Local interaction Channels Local interaction PortalIndexHub Application layer Domain of Integration Other Domains We are not alone: There are other domains around us.

Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Local interaction Channels Local interaction PortalIndexHub Hub to Hub interactions Application layer Domain of Integration Other Domains We are not alone: There are other domains around us.

Universal point of Access Is offer X in your catalogue the same as offer Y in mine? – Shared identifiers and publication space. If brokers and intermediaries (information value-adders) are to create new virtual domains (partnerships) they need tools and facilities. Sometimes we need to be able to “google” the whole federation… This universal service creates the signaling for an information economy. –Financial value –Social value –Political value Portal

Universal point of Publication and Recourse The audit trail may lead to a boundary: where do you go then, escalation has to stop somewhere. Can you deliver my scripts and can I deliver yours? How do I tell the people who need to know? –Individually addressed messages, –Role and workflow based structured messages, –Narrow-cast, –Universal broadcast, –Publication. Shared Workflow and Message Hub Hub

Who gives the identity management service the right to do this and how? Identity Management I have identifier B in domain X Domain id XA Domain id XB Domain id XC Domain id XD Application xa Application xb Application xc Application xd Master Index X Index and identifier C in domain Y. If application xb needs to talk to application ym about me, then it must do so via a hub to hub message. This requires that the identity management service, at the federation level, must confirm that XB ≡ YC ≡ “Me”. Application yk Application ym Domain id YA Domain id YB Domain id YC Domain id YD Application yj Application yl Master Index Y

Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Local interaction Channels Local interaction Portal Index Hub Hub to Hub interactions Application layer Federal points of access: the catalogue of catalogues Universal point of publication, recourse and resolution. Domain of Integration Other Domains Federation Services We are not alone: There are other domains around us. Federated Identity Management Services

Hardware and Operating System Layer Middleware Persistent data layer Master Index Shared Workflow and Message Hub Portal Integration layer Local interaction Channels Local interaction Portal Index Hub Application layer Federal points of access: the catalogue of catalogues Federated Identity Management Services Universal point of publication, recourse and resolution. Domain of Integration Other Domains Federation Services Smart Cards: Integrating the integration technologies Accepting networks Identity tokens and keys Brand Apps Pocketable data