June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 1 Realizing end-user values of housing for older adults ISG08 6 th International Conference on Gerontechnology Pisa, Italy J.E.M.H. van Bronswijk, F. Franchimon, J. Knies, C.E.E. Pernot, G.J. Maas

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 2 Aging-in-Place … theoretically provides end–user values: -A good life up to a very high age -Full citizenship up to the highest age -Fulfillment of aspirations of later life -Prevention of chronic disease -Enhancement of weakened functions -Assistive technologies -Takes over and integrates care But failure is common!

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 3 Complexity … -Gerontology advisers: (i) usability, (ii) technology acceptance and adoption, (iii) motivation and training of technology use -Technology advisers: (i) architectural design, (ii) building physics, (iii) building services, (iv) building construction, (v) care services -Contractors & Financing bodies Failure of Management and integration

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 4 Learning … As to management and integration, what can we learn from public building contracting?

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 5 Case 1: A classical office building Amsterdam, the Netherlands (completed 2005) -Office building for 1100 employees, completed Summer Architect had chosen a building envelop with 95% glass -Advisers for building physics and building services OK -No responsibility for an integral check -Overheating in summer -Rebuilding started shortly after completion

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 6 Case 2: A multifunctional high-rise office building Eindhoven, the Netherlands (completed 1999) -Design phase: integrative correction meetings of all stakeholders, led by an external party -Correction meetings end before construction -At the height of the 2nd floor building: foundation appeared too light of construction -Lighter building of higher floors with lesser acoustic quality -Offices appeared hard to lent out

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 7 Case 3: A public-private partnership ……, the Netherlands, (completed ……..) -High speed rail line with 99.5% availability for rail traffic (financial penalty at lower percentage) -Includes: construction, safety, maintenance and comfort for train traffic, passengers, people from outside -Contracted in terms of availability -Building partners felt only responsible for their own end-result Failure -Failure

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 8 Case 4: A 30-yrs building and exploitation contract ….., United Kingdom (completed …..) -ONE contractor  Regional Education Board (UK) -Supply a complete school facility (except teaching) -End-values split in small measurable parts, e.g. class room lighting, breakfast facility, permit pass for school entry and opening doors in the corridors -Periodic payments for end-values delivered and periodic fines for defaulting -Maintenance = support for delivering contractual end- values -No fines

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 9 Conclusion: Basic to realizing end-user values ….. is to overcome complexity of Aging-in-Place for social housing corporations e.g. by combining building and exploitation in long-term contracting

June 1, 2008JEMH van Bronswijk, Eindhoven University of Technology 10 Thank you for your attention