MIS 3862

How Levi’s Got Its Jeans into Wal-Mart

Information Systems in Perspective Chapter 1: Information concepts What is an information system Business information systems Systems development Organizations and info systems Competitive advantage Performance based systems Careers in Information Systems

Why Learn about Information Systems

What is a system? Earthbuddy

What is an Information System? A set of interrelated components that collect, manipulate, and disseminate data and information and provide a feedback mechanism to meet an objective.

Earth Buddy What existing information systems can you Identify? Are they effective? What additional information systems would be beneficial? Why?

Information technology (IT) – any _______-based tool that people use to work with information and support the information and information-processing needs of an organization Information _______ is an important _______of business success and innovation

six major roles and goals of IT 1. Increase employee _________ by reducing time, errors and costs using 2. Enhance _________ making 3. Improve _________ collaboration 4. Create business _________ and alliances 5. Enable global _________ all over the world taking into consideration the culture of each nation or society. 6. Facilitate organizational _________ as the organization evolves and responds to the ever-changing marketplace.

Management information systems (MIS) – the function that plans for, _______, implements, and _______ IT hardware, software, and the portfolio of applications that people use to support the goals of an organization MIS is a business _______, similar to Accounting, Finance, Operations, and Human Resources

Today we live in an _______ age Where knowledge is power to gain and sustain a competitive advantage. Once you finish your program, you will enter the _______ as a knowledge worker. Knowledge worker works with and produces _______ as a product. A knowledge worker _______ all other types of workers by a 4-to-1 margin.

Information Concepts: Data Versus Information _______: raw facts Alphanumeric, image, audio, and video _______ Organized collection of facts Have value beyond the facts themselves

Data Versus Information Figure 1.1: Defining and Organizing Relationships Among Data Creates Information

Data Versus Information Figure 1.2: The Process of Transforming Data into Information

The Characteristics of Valuable Information _______ Complete Flexible _______ Timely Verifiable Secure

Computer-Based Information Systems Collect, manipulate, store, and process data into information

Business Information Systems Most _______ types of information systems used in business organizations: Electronic and _______commerce systems Transaction processing systems Management information systems _______ support systems Specialized business information systems

Systems Development Systems development Creating or _______ existing __________ systems Systems investigation Systems analysis Systems design Systems implementation Systems maintenance and review

Organizations and Information Systems Organization: a _______ of people and other resources established to accomplish a set of goals An _______ is a system Inputs: __________ (materials, people, money) Outputs: goods or services

The Value Chain of a Manufacturing Company Figure 1.14: Net Flix

Net Flix Where do you think Net Flix leverages the value chain to gain competitive advantage? Discuss where you feel Net Flix’s information systems helps them add value in the Value chain.

Technology Diffusion, Infusion, and Acceptance Technology diffusion: _______ of widespread use of technology Technology infusion: _______ to which technology permeates a department Technology acceptance model (TAM): _______ factors that can lead to higher acceptance and usage of technology

Organizations in a Global Society As companies rely on _________ structures and outsourcing to a greater extent, businesses can operate around the world Challenges to operating in a global society Every country has a set of customs, cultures, standards, politics, and laws Language _________ Difficulty in managing and controlling operations in different countries

Competitive advantage 1834 Competitive advantage Significant, long-term __________ to a company over its competition Ability to establish and __________ a competitive advantage is vital to a company’s success NFL Coaches

NFL Coaches From our list of Roles and goals of Technology, what does the IS of the NFL achieve? What sources of competitive advantage can you identify in the NFL? Are these long term, sustainable competitive advantages?

THE FIVE FORCES MODEL – EVALUATING BUSINESS SEGMENTS Factors That Lead Firms to Seek Competitive Advantage

Strategic Planning for Competitive Advantage Change the __________ of the industry Netflix, hp & compaq, charles scwab Create new __________ or services Itunes, imac, Improve __________ products or services Healthy & light, Use __________ systems for strategic purposes Sabre, NFL Coaches See table 1.5

__________ __________ case Answer the following Analyze the industry that __________ is in using the porter model, is it a good industry to be in? What competitive advantage do you feel __________ has? How does information play into that competitive advantage After maybe talk about personal competitive advantage

Performance-Based Information Systems Ella Mae Consider both __________ advantage and costs Use __________, return on investment (ROI), net present value, and other measures of performance Figure 1.15: Three Stages in the Business Use of Information Systems

Return on Investment and the Value of Information Systems Earnings growth Market __________ Customer __________ and satisfaction Total __________ of ownership

Careers in Information Systems Figure 1.16: The Three Primary Responsibilities of Information Systems

S1--Passwords & Password Etiquette What makes a strong password examples of good ones

Passwords & Password Etiquette cont. One technique I was born in Lethbridge Alberta in 1980 IwbiLAi1980 Better yet -- I was born before 12:00 in Lethbridge Alberta in 1980 Iwb<12:00iLAi1980 Once created, your password needs to be protected Never ____________ it down Do not share with others, don’t ask ___________ for theirs and never give yours to _____________ else Swap__________, don’t let someone else type for you Look in another _________, when others typing