1. Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 1

2. Computing Essentials 2015 10-2 Learning Outcomes 1. Identify the basic types of business information systems and discuss who uses them, how they are used, and what kinds of benefits they deliver. 2. Identify key issues and challenges that must be overcome to be successful in the global marketplace. 3. Identify significant benefits as well as problems and issues associated with information systems. 4. Define the term value chain and describe the role that information systems play in an organization’s supply chain. 5. Identify and briefly describe two change models that can be used to increase the likelihood of successfully introducing a new information system into an organization. 6. Define the term “competitive advantage” and identify the factors that lead firms to seek competitive advantage. 7. Describe three methods for assessing the financial attractiveness of an information system project 8. Define the types of roles functions, and careers available in the field of information systems.

3. Computing Essentials 2015 10-3 Why Learn About Information Systems? Information systems are used in almost every profession, including: Entrepreneurs Small companies to large multinationals Accounting, marketing, management Information systems are key tools to help you to achieve your career goals

4. Computing Essentials 2015 10-4 Introduction Information system (IS): a set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective Information system feedback can help organizations: Achieve their goals Increase revenues and reduce costs

5. Computing Essentials 2015 10-5 Information Concepts Information One of an organization’s most valuable resources Often confused with the term data

6. Computing Essentials 2015 10-6 Data, Information, and Knowledge Data: raw facts Information: collection of facts organized in such a way that they have value beyond the facts themselves Process: set of logically related tasks performed to achieve a defined outcome Knowledge: awareness and understanding of a set of information and the ways it can be made useful to support a task

7. Computing Essentials 2015 10-7 Table 1.1 Types of Data

8. Computing Essentials 2015 10-8 Data and Information

9. Computing Essentials 2015 10-9