1 Data warehouse – repository of electronically stored data Business Intelligence – Tools to perform queries, reporting, OLAP processing, "alerts“ and to perform business analytics ETL —EXTRACT data from transactional system (Banner, Recruitment Plus, Electronic Faculty Evaluations) —TRANSFORM data with Miami’s business logic —LOAD results into a star and cube Common terms

2 Star schema – Can link stars together, like tinker toys. Linking allows data dimensions to be reused. Course Section Information Student Demographics Measures Student Term Characteristics Term Data Cohort Information

Data cube 3

Report Sample - Course section level detail 4

Report Samples - Summary 5

6 Imagine the potential Electronic Faculty Evaluation —Analysis of data by course attributes: CRN (ENG 111 section A) Course (ENG 111) Campus (ENG 111 taught at Hamilton) Division (CAS) —Analysis of data by faculty attributes: Tenure track Full time vs part time Gender —Analysis of data by course and faculty attributes: Males who teach ENG 111 At Hamilton CAS courses taught by non-CAS faculty

7 Oddities —Cross listed courses – where to report Courses where instructor was assigned but not paid —Research —Dissertations Courses where instructor was paid but class cancelled Course where instructor assigned but no contract Courses where 100% of fees were waived Expenses were booked at department level, not course level to avoid expense Classes with no registration or instructors but left in Course Catalog Session ID 0923 Learnings

8 Enter CRN into Contract number Add Institutionally funded scholarships Add Administrative overhead at the division level this year Add Credit workshops (all, not just summer) will be added Divisions will keep 75% of profit, must repay 75% of loss Divisions are working on ways to increase enrollment Reporting changes for workshops and cross listed courses Session ID 0923 Next Steps

9 Summary It is possible to produce course section detail data You can drive behavior with appropriate data refreshed daily —Sense of Entitlement to teach summer courses —Initial change - Focus on Profit Faculty agreed to reduced pay In one case, faculty taught for free Replaced tenured faculty with adjunct instructor Sections combined —This summer – Focus on increasing enrollment Session ID 0923