Central v. Local v. Collaborative? How should decisions be made?

Technology Portfolio What projects will be approved by whom to accomplish what when and how? – CIO / EVP mandate? – Collaborative Process? – Director/Manager discretion? Who gets to decide what technology to use? How are project specific decisions are made

Look at Strategic Context Consider Technology in the context of – Strategy – Goals/Objectives/Outcomes – Architecture (how we want technology to fit together) – What Initiatives do we need to move in our desired direction – Finally, what projects fall out from those initiatives? – And who then makes the technology decisions?

Considerations Should we implement new technology? – How does it fit in with Strategy? – How does it fit into the Framework? – Does it align with Goals? – Are there standards in place? Who is accountable for the delivery? What groups are (directly) impacted by the technology—how collaborative should we be:

Considerations What is the project profile and how much “to do” is warranted? ($$) What procurement vehicle makes sense? – RFP? – Bid? – Just buy How long term is the decision?

An Architectural Framework

locallocal centralcentral

Some cases to Consider Core routers Workstation management tools Web Content Management Classroom Technology Health Care Credentialing Research Proposal Development

Conclusions Always first think context and the big picture Take honest stock of the impact/importance Make calculated decision (Project Management) Remember the 80% rule