© 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Global Citizenship at HP Debra Dunn SVP, HP Corporate Affairs & Global Citizenship

June 2, HP in brief Revenue $80.1 billion for FY04 Approximately 150,000 employees in more than 170 countries R&D investment of nearly $4 billion with an average of 11 patents produced a day worldwide Over $62.0 million in philanthropic giving Significant market position:  Largest consumer & SMB IT company  #1 globally in x86, Windows, Linux, Unix and Blade servers, pocket PC’s, printing and imaging solutions, customer support

June 2, Leadership framework culture and behavior structure and processes strategy metrics and rewards HP corporate objectives HP corporate strategy HP operating model

June 2, Corporate objectives Customer loyalty Profit Market leadership Growth Employee commitment Leadership capability Global citizenship

June 2, Global citizenship framework communications philanthropy policy leadership privacy environment e-inclusion & education ethics & governance community engagement

June 2, Ethics and governance Ensure that our business practices reflect our values by establishing, measuring and managing performance standards to ensure ethical and socially responsible behavior

June 2, Standards of Business conduct process

June 2, Ethics priorities Ensure processes and expectations are well understood and followed Increase awareness of each person's responsibility for ethical leadership throughout HP Create credible network of SBC champions Increase the degree of internalization of our values and standards of conduct

June 2, Privacy Global Privacy Policy for protecting customer and employee data Privacy training for employees Support for public policy that promotes privacy & consumer confidence Design for privacy

June 2, Environmental sustainability Product innovation −Materials innovation −Energy efficiency End-of-life solutions Environmentally sound operations Supply chain

June 2, Product innovation + Lead-free products globally by July Currently over 1000 Products Energy Star qualified, leading Blue Angel certifications in EMEA Recycled HP plastics materials in scanjet (5 models/150 tons) and cartridges (85M units) Developing cross industry standards for Green Procurement

June 2, End of life solutions Partnerships: Office Depot, Media Markt, eBay Shared responsibility legislation passed in Maine European Recycling Platform (ERP) established 1 billion pound global recycling goal announced

June 2, Provide people access to greater social and economic opportunities by closing the gap between technology-empowered and technology-excluded communities focusing on sustainability for the community and HP e-inclusion

June 2, Differentiated e-inclusion approach Our offering, approach & capability are unique −Goal is sustainability −Grounded in multi-sector collaboration −Technology leadership in innovation & marketing Aligning to HP business objectives for greater impact −Accelerating enterprise development & entrepreneurship through ICT to stimulate economic growth & market development

June 2, e-inclusion framework Micro-enterprise Development Digital Garage Replicable model with sustainability focus – different components emphasized based on local relevance Global Giving Microfinance Initiative (Uganda) Projects facilitate entrepreneurship, through new methodologies & technology Kuppam i-community US Digital Villages Deep partnership with a community, assessing issues, sustainably applying ICT solutions to address them Deep Engagement Community Access WW Development Projects Mogalakwena i- community Entrepreneurship leads to community sustainability Digital Community Centers Enablis

June 2, Mogalakwena i-community Areas of Focus Community Engagement ICT Infrastructure Capacity Building Economic Development Cultural Preservation E-Service Delivery Healthcare Public-private partnership to enable economic development through the use of information and communication technology

June 2, The HP Multi-user 441 Desktop Solution Linux-based system that allows 4 simultaneous, independent users on one standard PC Includes over 70 office & educational apps HP's 441 is a complete hardware, software and support solution for today's educator.

June 2, Q & A