R2 Consulting LLC Technical Services 2.0 June 25 th 2007 Matt Barnes R2 Consulting, LLC

R2 Consulting LLC What is Web 2.0? “Web 2.0 is the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform”. - Tim O’Reilly, O'Reilly Media, Dec 10, 06 2

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Addtional Takes on Web 2.0 “Web 2.0 is a philosophy that customers are in control.” - Dick Costolo, FeedBurner “I think Web 2.0 is, of course, a piece of jargon. Nobody even knows what it means.” – Tim Berners-Lee, W3C "Don't fight the internet.” - Eric Schmidt, Google “Think deeply about the way the internet works, and build systems and applications that use it more richly, freed from the constraints of PC-era thinking and you’re well on your way.” - Tim O’Reilly, O’Reilly Media 4

R2 Consulting LLC W2.0 Apps Wikis 5

R2 Consulting LLC W2.0 Apps Tagging 6

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W2.0 Apps: Multimedia Sharing 8

R2 Consulting LLC W2.0 Apps Social Bookmarking 9

R2 Consulting LLC W2.0 Apps: Blogs 10

R2 Consulting LLC W2.0 Apps: Audio Blogging 11

R2 Consulting LLC W2.0 Apps: RSS Syndication 12

R2 Consulting LLC W2.0 Apps: Social Networking 13

R2 Consulting LLC W2.0 Apps: Mash-Ups 14

R2 Consulting LLC W2.0 Apps: Web Outsourcing 15

R2 Consulting LLC Web 2.0 Apps: Desktop Replacement S/W 16

R2 Consulting LLC O’Reilly’s Web 2.0 Rules 1.“Build applications that harness network effects to get better the more people use them” 17

R2 Consulting LLC 18 Flickr User Group: ‘Stick Figures in Peril’ 8,854 photos 5,872 members

R2 Consulting LLC O’Reilly’s Web 2.0 Rules 2.“Don't treat software as an artifact, but as a process of engagement with your users” 19

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R2 Consulting LLC O’Reilly’s Web 2.0 Rules 3.“Open your data and services for re- use by others, and re-use the data and services of others whenever possible” 21

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R2 Consulting LLC O’Reilly’s Web 2.0 Rules 4.“Don't think of applications that reside on either client or server, but build applications that reside in the space between devices” 23

R2 Consulting LLC Mobile Application 24

R2 Consulting LLC A Web 2.0 Mindset Isn’t just about deploying new technology Use Web 2.0 to solve problems based on your mission and goals There isn’t a final solution or correct answer - only continuous change 25

R2 Consulting LLC Second Life A 26 Second Life ‘Library 2.0’ on Info Island. Photos Copyright 2007, Linden Research, Inc. Source: Amazon Technology Evangelist Jeff Barr makes a presentation on Info Island.

R2 Consulting LLC Croquet Consortium 27 “Croquet is a powerful open source software development environment for the creation and large-scale distributed deployment of multi-user virtual 3D applications and metaverses that are (1) persistent (2) deeply collaborative, (3) interconnected and (4) interoperable.” Source:

R2 Consulting LLC IBM Web Fountain 28 IBM’s WebFountain analyzes a routine “snapshot” of the web’s six billion non- pornographic documents. Copyright IBM, 2004

R2 Consulting LLC KnowItAll – U. Washington 29

R2 Consulting LLC Web 3.0!?!? The Semantic Web “I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.” - Tim Berners-Lee,

R2 Consulting LLC Library 2.0 “Library 2.0 simply means making your library’s space (virtual and physical) more interactive, collaborative, and driven by community needs.” - Sarah Houghton, San Mateo County Library 31

R2 Consulting LLC Tech Services 2.0 Is you catalog open to patron tagging? Do you support commentary and patron reviews in your catalog? Do you support patron/staff networking? Do you allow patrons to bookmark information in your system (and share)? 32

R2 Consulting LLC TS2.0 - Patrons Are you utilizing RSS to push relevant information to patrons? Is your A-V collection as easy to access and use as YouTube? 33

R2 Consulting LLC TS2.0 - Systems Do you allow others to use your data? Do you utilize other freely available data sources to enhance your services? Do your patrons and developers work with each other when beta testing? Is your IT architecture a series of disconnected systems or a platform upon which you can build? 34

R2 Consulting LLC TS2.0 - Systems Are your services available to patrons through more than a pc/laptop? 35

R2 Consulting LLC TS2.0 - Vendors Do you participate in open Beta testing with your vendors? Are you utilizing vendor APIs to integrate their data into your systems? Do you contribute to your vendor’s user documentation wiki? Do you utilize vendor RSS feeds to keep informed of changes? 36

R2 Consulting LLC TS2.0 Future What activities could you outsourcing via the web? To whom? How will you utilize virtual 3D environments to enhance your services? 37