Violence in social welfare sector daily & exceptional PSR Khlim (Bert Leers) / HUB (Paul Philips) In confrontation with LSCI

Benny Leesen efect Focus groups Youngsters Team Management

Benny Leesen efect Core questions (1) 1.Which situations cause aggression 2.What causes a situation to escalate 3.Consequences of aggression 4.What determinates the gravity of the consequences

Benny Leesen efect Core questions (2) 5. What determines possibilities of recovery 6. What does each actor need to continue 7. Which effort does the institute make 8. What can each actor do to decrease the possibility of aggressive behaviour

Benny Leesen efect Results 1.Explanatory models 2.Parameters 3.Remedial measures / prevention 4.Methods / good practices 5.Index cards of categories

Benny Leesen efect Explanatory models 5 step model Negative process Safety triangle Actors involved

Benny Leesen efect Parameters Influencing factors (categories) Consequences and recovery

Benny Leesen efect Remedial measures / prevention The level of the institute youngsters – staff – institute The level of government The level of education

Interpretation of possibilities for implementation in LSCI