© LICEF TELUQ TeleLearning Models Impact on Instructional Technology in the 21st Century Dr Gilbert Centre de recherche LICEF, Télé-université AERA 2000, New Orleans, April 27-28, 2000 SIG: Structural Learning, Instructional Systems and Intelligent Tutors

© LICEF TELUQ ISD research at LICEF AGD MISA 3.0 MISA form system ADISA MISA MOT plus MOT 2.0MISA

© LICEF TELUQ Megatrends and ISD n Exponential growth of information n Knowledge Management n Networks, Distributed Learning n Multi-agents Systems n Construction of Higher-order skills n Diversity of Models and Transitions n Paradigm shift Expert Learner Expertise Information Rumors

© LICEF TELUQ A new ISD effort is needed because….. n Exponential growth of information extends training needs n US training expenses 1997: 58,6 billions (Training and Development) n Year 2000: Distance learning will represent billions US$, 30 % (Lotus Development) n Knowledge management should stimulates knowledge intensive training 32% 27% 7% 6% 5% 6% 7% 10% ClassroomTech Classes CBTMultimedia EPSSWBT TVTraining Kits « The Corporate University: Learning Tools for Success », 1998 Design methods are put aside to cope with speed of development

© LICEF TELUQ TeleLearning Models n “High-tech” Classooms n Distributed Classrooms n Autonomous Web/MM Training n Asynchronous “on line” Learning n Communities of Practice n Performance Support Systems n “High-tech” Classooms n Distributed Classrooms n Autonomous Web/MM Training n Asynchronous “on line” Learning n Communities of Practice n Performance Support Systems

© LICEF TELUQ The Implementation

© LICEF TELUQ Web course and Actors’s environment

© LICEF TELUQ Variety of Actor’s Environments

© LICEF TELUQ Variety of Resources Tools, services,documents

© LICEF TELUQ Virtual Learning Centre Virtual Learning Centre Organization’s Resource Bank Organization’s User’s Bank Reusable Plurimedia Materials Web Site Actor’s environments An Open Architecture

© LICEF TELUQ Larger set of interelated decisions F What kind of TeleLearning model? F Anywhere, anytime, anypace? F What kind of interactivity, collaboration? F Predefined multi-path or learner-constructed scenarios? F Which actors, what roles, what resources? F Multimedia or pluri-media materials? F How to manage resources? Interoperability and scalability? F How to take in account techno-diversity? F Reusability, Sustainability, Affordability?

© LICEF TELUQ MISA 3.5: Phases, Axis and Deliverables

© LICEF TELUQ Design Documents DD -224 UA-3 Les représentations logiques DD -222 Cours Inf-5100 Travaux Travaux 4-5 Travaux 6-7 UA-1 UA-2 UA-3 UA-4 UA-5 UA-6 UA-7 Models: Knowledge, Scenarios Material, Delivery Process Systematic documentation Objects typologies Actors roles and environ’t

© LICEF TELUQ Main Tasks in the Method

© LICEF TELUQ ADISA and MOT Support Tools

© LICEF TELUQ Towards Instructional Engineering Instructional Design Cognitive Engineering Information Sytems Engineering Instructional Engineering SYSTEM DESIGN METHODOLOGIES

© LICEF TELUQ Information Systems’ Approach A Telelearning system is an information system, a complex array of software tools, digitized documents and communication services, more diversified than in the past n n Artisanal construction of web based materials is insufficient, so is the use of simplistic authoring tools n n Software engineering approaches can and must be applied to the design of telelearning systems

© LICEF TELUQ Knowledge-Based ISD The actual emphasis on knowledge management recognizes the importance of knowledge and higher order skills, as opposed to simple data or information acquisition n Knowledge engineering needs to be centrals tasks of ISD methods n The product is knowledge elicitation, as well as knowledge based design of telelearning environments

© LICEF TELUQ Multi-Agent view Multi-agent systems is a good way to see a telelearning system at delivery time: actors, agents and their instanciation, message propagation, modularity, sociability, distribution of control n An ISD method should integrate actors definitions and interactions into its mos important tasks n This result in the design of telelearning environments adapted to the functions and roles of the different actors and agents assuming some of these roles

© LICEF TELUQ Plurimedia Material Selivery There are more content materials for learning out there (videos, textbooks, courseware,...) than new multimedia we can produce. n n ISD methods should shift from a multimedia to a plurimedia emphasis…. n n to favor reusability and interoperability, n n to facilitate work-learn integration and situated learning

© LICEF TELUQ Process-Based Scenarios Process-based learning scenarios help guide information search (for J-I-T) and the construction of new knowledge n n ISD methods should favor scenarios built upon a skill’s generic process and collaboration adapted to the process n n ISD methods for telelearning must support self-management (and metacognition) of scenarios n n ISD methods should help plan heuristic assistance based on principles ruling the generic process.

© LICEF TELUQ To conclude…. n More systematic, structured and graphic form of information systems design n Knowledge engineering to support higher order knowledge and skills acquisition n Definition of multi-agent systems for useful interaction (persons and plurimedia agents) n Support to self-management of learning scenarios (web sites) and environments n Support to multiple assistance agents: coaches, managers, FAQ, intelligent help.

© LICEF TELUQ TeleLearning Models Impact on Instructional Design Methods and Tools in the 21st Century Dr Gilbert Centre de recherche LICEF, Télé-université AERA 2000, New Orleans, April 27-28, 2000