Hexcel’s Quality Systems = World Class Quality Composite Materials for the Global Aerospace Industry

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Presentation transcript:

Hexcel’s Quality Systems = World Class Quality Composite Materials for the Global Aerospace Industry A presentation by Stephen Davies Hexcel Composites Global Quality Director

Aerospace Applications Military Commercial Helicopters Space Hexcel is a world leader in the manufacture of advanced composites that meet the demands of the aerospace market

2005 $1.2B Total Sales, 64% to Aerospace

Aerospace Qualifications Agusta Airbus Aircelle Alcatel Alenia Astrium Dassault Aviation BAe Systems Bell Helicopter Textron Boeing Commercial Airplane Boeing Military Aircraft Bombardier EADS Embraer Eurocopter Eurofighter JST . . . . . and many more Fairchild Dornier GEAE GKN Goodrich Gulfstream IPTN Lockheed Martin Northrop Grumman Pratt + Whitney Raytheon Rolls-Royce SAAB Sikorsky Stork N.V. Vought

Hexcel’s Global Manufacturing Footprint Pacific Rim Europe United States Composites Duxford, United Kingdom Dagneux, France Neumarkt, Austria Nantes, France Parla, Spain Stade, Germany Welkenraedt, Belgium Reinforcements Decines, France Les Avenieres, France Structures Kent, Washington Reinforcements Anderson, South Carolina Seguin, Texas Statesville, North Carolina Washington, Georgia Joint Ventures Alor Setar, Malaysia Tianjin, China Headquarters Stamford, Connecticut Composites Burlington, Washington Casa Grande, Arizona Decatur, Alabama Livermore, California Pottsville, Pennsylvania Salt Lake City, Utah K:\MAPINFO\ 560000-570000\ K:\MAPINFO\560000-570000\566773\Hexcel.WOR 21 global composite manufacturing plants

Hexcel’s Market Segments Space & Defense Military Aircraft Launch Vehicles Satellites Missiles Electronic Materials Switches & Routers Mainframes Cellular Infrastructure Microwave/HF equipment 5% 31% 46% 18% Industrial Ballistics Wind Energy Recreation Transportation Architectural Commercial Aerospace Boeing Airbus Engines/Nacelles Regional/Business Sales by Market 2005 Sales $1,161 million

Quality Certification in Hexcel’s Internal Supply Chain Customer Hexcel Duxford (UK), SLC (USA), Dagneux (France), Livermore (US), Parla (Spain) Hexcel Les Avenieres (France) Hexcel Salt Lake City (USA) Hexcel Decatur (USA) Chemical Industry Carbon Prepreg AS9100 Certified Carbon Woven Fabric AS9100 Certified AS9100 Certified Carbon Fibre PAN Precursor ISO9001 Certified ISO9001 Certified AN AS9100 certified, vertically integrated company

Continuing to satisfy Aerospace requirements AS9100 Certification Hexcel has been successful in achieving AS9100 certifications 11 wholly owned plants globally with AS9100 certification Where possible Hexcel is flowing down AS9100 requirements to internal suppliers Hexcel is concerned regarding the continued very high level of customer non standard “self audit” questionnaires Customer audits are continuing at a very high rate, but are more process / product focussed Hexcel’s AS9100 certificates are available at: http://www.hexcel.com/About/Locations/Certifications Continuing to satisfy Aerospace requirements

Problem Solving Customer Focus Quality Planning Quality Improvement Planning 5 Phase Structured Format 5 Whys Problem Solving Customer Focus Quality Planning PFMEA Error proofing Metrics Focus on problem resolution

Zero Defects Processes by Design Quality Planning Hexcel has been very active “Designing-in Quality” to its manufacturing process Process FMEA approach has most value during new process equipment design phase Cross functional team brainstorms potential failure modes Risks are quantified in terms of Severity, Occurrence and Detection of each potential failure mode Highest risks are designed out Cheaper to rectify potential issues during design phase! Zero Defects Processes by Design

Zero Defects Composite Materials Hexcel’s has aggressively applied best practices in Quality Management to improve customer satisfaction Definition of globally common quality metrics Customer focussed Customer Reject PPM and Number of Customer Complaints Common calculation guidelines defined Improvement objectives set Quality Improvement Plans regularly reviewed Results on Control Charts tracked monthly by Senior Management Result is a dramatic improvement in customer satisfaction Up to 97% improvement over 4 years Customer Focussed Quality Improvement Planning → World Class Quality

World Class Quality Improvement

Main Aerospace Products Resins Carbon Fibers Metallic honeycomb These are Raw Materials for the Aerospace industry. AS9102 is not applicable and AS9103 is not required. Adhesives Prepreg Non-metallic core

Main Aerospace Products Panels Added Value Core Metallic honeycomb This is the honeycomb core raw material with some additional value adding operation FAI is performed and although AS9102 has not been requested to date, Hexcel can meet these requirements AS9103 is not required by customers

Main Aerospace Products Metallic honeycomb Composites parts These are finished composite parts Hexcel Structures is compliant with AS9102 and AS9103 AS9102 has been flowed down to sub suppliers with positive results in commonizing processes

AS91XX Series Status in Hexcel Prepregs Core Structures Carbon Fibre Carbon Reinforcements AS9100 AS9102 AS9103 Applicability and implementation is product specific