Coaching Defined A direct intervention in an individual or team’s work process to help them improve their effectiveness or overcome challenges. Types: Proactive Performance Coaching, Problem Solving Coaching
You can teach a person to fish…
Domains of Coaching Strategic Approach Skill Development Motivational
ACTION! HOW WHY Motivational Coaching Strategic Coaching Skills-based Coaching
Dive in… and then what? The how of coaching
The Five Step Coaching Process 1. Inquire &/or Observe
The Five Step Coaching Process 1. Inquire & Observe 2. Diagnose
The Five Step Coaching Process 1. Inquire & Observe 2. Diagnose3. Intervene
The Five Step Coaching Process 1. Inquire &/or Observe 2. Diagnose3. Intervene 4. Action Steps
The Five Step Coaching Process 1. Inquire &/or Observe 2. Diagnose3. Intervene 4. Action Steps 5. Check-In
Methods of Coaching: The Chalkboard MethodPurpose Ask QuestionsGet more data on the table; Uncover perceptions of problems as well as possible solutions Paraphrase/Reflect/Summariz e Stay on the path together Read between linesTest possible alternative explanations Offer suggestionsDraw on your own experience as resource Open advocacyPut forth recommended solutions, keeping space for other to respond Invite alternative points of view Catch questions, concerns, and open the door to better solutions
Team Work Activity
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It’s harder to coach, then do do it yourself “ ”