CHAPTER 2 “BUREAUCRACY & PUBLIC ORGANIZATION”

BUREAUCRACY & PUBLIC ORGANIZATION Public organization can be defined as any agencies departments or bodies that establish and function for government to fulfill public interest. Bureaucracy Bureaucracy or the civil service comprises of officer and staff well trained to shoulders responsibilities to provide service to the public. They are professional & selected based on their ability.

Week Of Bureaucracy Due To: 1) Bureaucracy is a huge institution 2) Sophisticated decision making level 3) Exposed to public criticism all time 4) Fund is basically public fund

“TYPES OF BUREAUCRACY” The Pessimist Type Negative type Encourage dissatisfaction & de-motivation employee. Take a long period to make sound decision to public interest. Make their own interest is more important than public interest. Will make delayed in government project. So, this type will take long time to win back trust from public. “TYPES OF BUREAUCRACY” Positive type. Productive ,efficient & effective & effective institution Wins the heart of people.. The Optimist Type

MAX WEBER’S THEORY OF BUREAUCRACY Max Weber termed this organizational form of bureaucracy as a “rational-legal system” Bureaucracy is part of government machinery to help government to operate daily.

Need to raise optimum point of bureaucracy (by Max weber) Unit Precision Knowledge Reduction Of Friction Unambiguous Type of Need Speed Reduction Of Material & Personal Cost Knowledge Of Files Strict Subornation Continuity

Weber guidelines/elements for ideal bureaucracy. A fixed division of labor. Clear hierarchy of positions. Selection job applicant based on technical qualification. Employee paid by fixed salary. The position is primary occupation of office holder. Promotion granted accordingly to seniority & achievement. Separate day-to-day workers from higher authorities. Separate work from family life. Written rules governing the performance duties/behavior at work.

Problem In Bureaucracy 1) Official become overbearing 2) They may apply administrative systems as ends in themselves. 3) Individual may protect their position & build up the power of the office. 4) Public officials are also exposed to bribery & corruption 5) They are too subjected to office politics that can deviate them from their main objectives & roles 6) Without proper understanding, they will give wrong advice 7) Some procedure which is not people-friendly will just hamper citizen trust

Advantages Of Neutral Bureaucracy -Public official can focus their duty without political interruption. Advantages -Policy can be implement . -Official can provide factual info to policy maker for equal & fair policy. -No discrimination based on political alliances. -Government can be confident that it’s policy will be implemented in the best way possible by meritorious public officers. -Level of corruption will reduce due to minimum discrimination.

Disadvantages Of Neutral Bureaucracy -Policy can be lopsided due to different understanding between government & bureaucracy. -In an environment of economic competition, the population with wealth properties will flourish & those without continue to deprived because no discrimination in bureaucracy. -Government policy will not be opened for criticism because the bureaucracy is seen to be neural from government inspiration.

Weberian Bureaucracy In Malaysia Malaysia inherited western form of bureaucracy from British even before independence.

Current issue in Malaysia PPR House corruption Processing period less Processing period more

The end….. Presented by: Zarini Osman (2010691046) Erni Yusnizah Ishak (2010880572) Ahmad Sharul Hazri (2010629002)