Registered Mail Redesign Program MDPS Briefing August 7 th, 2008

Registered Mail Redesign Program 2 International Registered Mail Redesign Initiative Inbound International Registered Mail Processed through regular First Class mail stream Convert inbound Registered Mail to First Class mail flow Signature confirmation will be used at destination to verify receipt TASKS COMPLETED Initial meeting held with International Network Operations and JFK Management on March 18 th Team conducted site review at JFK week of April 21 st Mapped out current inbound flow of International Registered Mail Notification of pilot to Unions by HQ Labor Relations Pilot test at JFK June 23 rd – July 5 th Pilot expanded to all NY Metro sites on July 7 th

Registered Mail Redesign Program 3 International Registered To-Be Mail Flows To-Be First-Class Mail Flow (with Int’l Registered) at P&DC P&DC 1. Inbound Int’l Mail arrives at P&DC with FCM 4. SPRs worked on SPBS with First-Class SPRs SPRs to SPBS Letters to DBCS Processing 2. Isolate Registered Mail with Certified. Outbound Transportation to Delivery Unit DBCS Flats to AFSM 3. Flats worked on AFSM with First-Cass Flats 5. All mail dispatched as FCM to Carrier Unit AFSM SPBS

Registered Mail Redesign Program 4 International Registered To-Be Mail Flows To-Be First-Class Mail Flow at Delivery Unit Hampers 3. SPRs worked to carrier DPS Letter Trays 1. Letters in DPS tray Inbound transportation to Delivery Unit IMD Scanning Flats Bundles 2.Flats worked to carrier 5. Carrier scans any Registered mail found as it is delivered Delivery Unit Customer Accountable Table 4. Flats and SPRs go to accountable table for documentation

Registered Mail Redesign Program 5 Effects on Carriers & Clerks  IIRs Identified in DPS/FSS will be handled similar to Certified Mail  IIRs identified in office by clerks/carriers are assigned by Accountable Clerk  Carriers should - Identify IIRs in DPS/FSS during delivery Handle the same as IIRs assigned by Accountable Clerk - Delivery Notice (and signature if delivered) - Scan (attempted or delivered) - Return signed delivery record or left notice (LN) IIR Clearance docs revised to show IIRs identified on street

Registered Mail Redesign Program 6 Effects on Carriers & Clerks Effects on Carriers & Clerks (continued)  IIRs identified in delivery unit manual letter/flat/parcel operations are sorted to the Accountable Clerk  Accountable Clerk uses manual accountable log or IMD accountable log as appropriate  Assign by number of IIRs, not individual Registered #  For P.O. Box/Caller Service clerks should –  Identify IIRs and handle similar to Certified Mail  SSA - Scan as delivered when customers pick up Left Notice/attempted IIRs

Registered Mail Redesign Program 7 Effects on Carriers & Clerks Summary  IIRs now processed and transported with First-Class Mail  Assigned by number of IIRs, not individual Registered #  Follow appropriate scanning procedures  IIRs identified on street – turn in delivery record or LN item (signature or LN, scan or manual entry as attempted or delivered)  Handle IIRs similar to Certified Mail – Identify, Capture Signature or LN, Scan, and Maintain accountability

Registered Mail Redesign Program 8 New IIR handling procedures –  Consistent with UPU requirements  Limited liability for IIRs  Similar handling of Registered Mail in other countries  Provides significant savings for the USPS International Registered Mail Redesign Initiative

Registered Mail Redesign Program 9 International Registered Mail Redesign Initiative TASKS IN PROGRESS  Labor notification of labor impact and Article 12  Identification of Registry resource impact with webCCM process (ISC and Plant registry operations) UPCOMING TASKS  Documentation updates (DMM 901, DMM902, IMM, etc.)  Phase 2 – JFK to the country (August)  Phase 3 – All ISCs to the country (September)

Registered Mail Redesign Program 10 International Registered Mail Redesign Initiative Phase 2 Timeline  Thursday, Aug. 7 – MDPS telecon, plan briefing and SOP/Standup talk review  Thursday, Aug. 7 thru Aug HQ will offer to hold telecons for each area (districts) separately  Wednesday, Aug. 13 – Schedule follow up telecon with areas as necessary  Thursday, Aug. 14 – Area MDPS distribute SOP/Standup talk to the field with instructions to managers  Thursday, Aug. 14 – Training begins in the field for delivery units and plants  Monday, Aug 25 – Implementation begins. JFK converts registry operations to First Class processing nationally  Monday, September 1 – Follow-up telecons with areas as necessary  Monday, September 8 – Submit survey to areas for completion