Maintown Public Library Job Application Part-Time Public Library Clerk

1 What is the main idea of Rosa’s answer to Question 1 ? Ο A. Rosa likes assisting patrons and finding solutions to issues. Ο B. Rosa interacts well with others and can use the Internet. Ο C. Rosa can use a library catalog and shelve books. Ο D. Rosa enjoys reading and has library experience. 1 What is the main idea of Rosa’s answer to Question 1 ? Ο A. Rosa likes assisting patrons and finding solutions to issues. Ο B. Rosa interacts well with others and can use the Internet. Ο C. Rosa can use a library catalog and shelve books. Ο D. Rosa enjoys reading and has library experience. Comprehension 1: Demonstrate understanding of theme/message/ main idea and supporting details (Reading GLE 2.1.3)

2 How are Rosa’s answers for Question 3 and Question 4 similar? Ο A. Both show the importance of customers asking library staff for assistance. Ο B. Both show that satisfied library customers leave feeling that their needs have been met. Ο C. Both show that library clerks need to know how to deal with customer dissatisfaction. Ο D. Both show the importance of understanding the different types of media the library has available. 2 How are Rosa’s answers for Question 3 and Question 4 similar? Ο A. Both show the importance of customers asking library staff for assistance. Ο B. Both show that satisfied library customers leave feeling that their needs have been met. Ο C. Both show that library clerks need to know how to deal with customer dissatisfaction. Ο D. Both show the importance of understanding the different types of media the library has available. Analysis 6: Compare and contrast using the elements of the text(s) (Reading GLEs 2.3.1, 2.4.6)

3 The selection shows Rosa’s desire to get the library clerk position. Provide two details from the selection that support this idea. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ Comprehension 1: Demonstrate understanding of theme/message/ main idea and supporting details (Reading GLE 2.1.3)

Text-based details may include, but are not limited to: A.Avid reader, a quality I feel a library clerk should possess B.I volunteer in my school library (student aide after school) C.Experience (training) using a library catalogue / (check-out system/ researching / processing new books / shelving books (delivery to the floor)) D.Ability to learn tasks in a timely manner / ensure that the public library gains a valuable employee E.Want to extend my visits / because the library is a place of learning and reflection (comfortable, welcoming, well-organized, bright, cheerful) 2A 2-point response provides two text-based details that show why Rosa wants to get the library clerk position. Example: Rosa wants to get the position because she is an avid reader and wants to extend her visits. 1A 1-point response provides one text-based detail that shows why Rosa wants to get the library clerk position.

3 The selection shows Rosa’s desire to get the library clerk position. Provide two details from the selection that support this idea. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ ________________________________________________________________ 2 2 C. …experience using a library catalog and check-out system. E. …Maintown Public Library…its design and bright, cheerful atmosphere Rosa claims that she volunteers as a library aid after school and therefore has experience using a library catalog and check-out system. She also states that she enjoys the Maintown Public Library because of it‛s design and bright, cheerful atmosphere. This response provides two text-based details to support the idea that Rosa desires a library clerk position.

3 The selection shows Rosa’s desire to get the library clerk position. Provide two details from the selection that support this idea. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 0 0 Rosa doesn‛t want just a summer job. She wants a regular job. She wants to work 15 hours a week. She was a student aid after school for two years. She knows exactly how to handle customers and any problems. This response is too vague.

3 The selection shows Rosa’s desire to get the library clerk position. Provide two details from the selection that support this idea. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 1 1 C. "I have experience using a library catalogue, assisting others in researching... Rosa Chan points out her many skills that could qualify as a library clerk. For example, in Personal Responses, Question 1, “I have experience using a library catalogue, assisting others in researching topics through the internet, and showing books.” These are all required in the Job Duties section. In Question 3, she believes “a clerk should determine a customer‛s needs and make those needs as a priority.” and that, “my job would be to assist them in their search.” She would also help a distressed patron on an expressed concern about the service or product by asking questions and trying to solve it. This response provides one text-based detail to support the idea that Rosa desires a library clerk position.

3 The selection shows Rosa’s desire to get the library clerk position. Provide two details from the selection that support this idea. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 1 1 E. …she…feels very comfortable there. Rosa really wants to work as a library clerk at the public library. She explains in her answer to question two that she enjoys spending time in the library and feels very comfortable there. her answer to question one explains how she feels strongly qualified to work there. This response provides one text-based detail to support the idea that Rosa desires a library clerk position.

3 The selection shows Rosa’s desire to get the library clerk position. Provide two details from the selection that support this idea. 2 2 C. …my experience… D. … ability to learn tasks in a timely manner /…ensure that the public library gains a valuable employee.” A. … avid reader, a quality I feel a library clerk should possess This response provides three text-based details to support the idea that Rosa desires a library clerk position. Rosa desires to get the library clerk position. Two details supporting this idea include, “I feel my experience and ability to learn tasks in a timely manner would translate well to the public library system and ensure that the public library gains a valuable employee.” Another is, “I consider myself an avid reader, a quality I feel a library clerk should possess.”

3 The selection shows Rosa’s desire to get the library clerk position. Provide two details from the selection that support this idea. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 0 0 She has what is best for the customer in mind so they would get what they need imediatly. She knows the system so you wouldnt have to train her. This response does not provide details to support the idea that Rosa desires to get the library clerk position.

4 Which detail supports the summarizing statement? Rosa is well qualified for this job. Ο A. Rosa reads many different genres of books. Ο B. Rosa volunteered as a library aide for two years. Ο C. Rosa enjoys the cheerful atmosphere at the library. Ο D. Rosa wants to create a positive environment for customers. 4 Which detail supports the summarizing statement? Rosa is well qualified for this job. Ο A. Rosa reads many different genres of books. Ο B. Rosa volunteered as a library aide for two years. Ο C. Rosa enjoys the cheerful atmosphere at the library. Ο D. Rosa wants to create a positive environment for customers. Comprehension 2: Summarize with evidence from the text (Reading GLE 2.1.7)

5 Why does Rosa use Mr. Morris as a job reference? Ο A. Mr. Morris knows that Rosa is an avid reader. Ο B. Mr. Morris knows how to resolve customer service problems. Ο C. Mr. Morris knows that Rosa understands library operations. Ο D. Mr. Morris knows how to write excellent letters of recommendation. 5 Why does Rosa use Mr. Morris as a job reference? Ο A. Mr. Morris knows that Rosa is an avid reader. Ο B. Mr. Morris knows how to resolve customer service problems. Ο C. Mr. Morris knows that Rosa understands library operations. Ο D. Mr. Morris knows how to write excellent letters of recommendation. Analysis 7: Make connections (cause and effect) within a text (Reading GLE 2.3.1)

6 Which statement is the most important conclusion the reader may draw from Rosa’s response to Question 1 ? Ο A. Rosa’s ability to process books in a timely manner is useful. Ο B. Rosa’s library experience has given her customer service skills. Ο C. Rosa’s student aide activities give her the skills to work as a library clerk. Ο D. Rosa’s enjoyment of mystery and science fi ction genres adds to her knowledge base. 6 Which statement is the most important conclusion the reader may draw from Rosa’s response to Question 1 ? Ο A. Rosa’s ability to process books in a timely manner is useful. Ο B. Rosa’s library experience has given her customer service skills. Ο C. Rosa’s student aide activities give her the skills to work as a library clerk. Ο D. Rosa’s enjoyment of mystery and science fi ction genres adds to her knowledge base. Critical Thinking 10: Evaluate reasoning and ideas/themes to draw conclusions and develop insights related to the text (Reading GLEs 2.4.1, 2.4.5)