Leading In A Crisis John Rae William Thomson Gerard Lyons Strathclyde Fire and Rescue Service

A leader is a person who can inspire others to follow. Leaders cannot achieve goals by themselves, subordinates require direction to obtain goals. What is a LEADER

Types of leadership FORMAL: Appointed in the hierarchy by the management. INFORMAL: Exercises influence but is not in a formal position, he or she can initiate or block actions and can set group norms.

What is a Crisis A crisis is a time of intense difficulty or danger. A crisis can involve an issue relating to the overall management, success and sustainability of the organisation, and it can involve an operational emergency.

Objective Needs Comms Skills Decision Maker Confidence Experience Intelligent Crisis Leadership Required Qualities During a Crisis

TASK What is common purpose. How is it communicated and Broken down into objectives. TEAM What are the parts. How do they contribute to the purpose. How do they perform as group. INDIVIDUAL What do they require. How are your individuals needs being met. LEADERSHIP Adair’s Leadership Model

Leader Behaviour Directive Supportive Participative Achievement Leader Behaviour Directive Supportive Participative Achievement Outcomes Performance Satisfaction Outcomes Performance Satisfaction Environmental Contingency Factors Task Structure Formal Authority Work Groups Environmental Contingency Factors Task Structure Formal Authority Work Groups Subordinate Contingency Factors Locus of control Experience Perceived Ability Subordinate Contingency Factors Locus of control Experience Perceived Ability

Incident Resources GatheringInformation Objective Setting PLAN Outcome Control Communicate Safety & Welfare DecisionalImplementing REVIEW

Levels Of Control STRATEGIC(GOLD) TACTICAL(SILVER) OPERATIONS(BRONZE)

VEHICLE MARSHALLING AREA INCIDENT CONTROL POST Police Fire Ambulance Liaison BODY HOLDING AREA AMBULANCE LOADING POINT CASUALTY CLEARING STATION TACTICAL LEVEL SILVER OUTER CORDON Police Fire Ambulance DISASTER AREA INNER CORDON OPERATIONAL LEVEL BRONZE LEAD GOVERNMENT DEPARTMENT O.D.P.M. STRATEGIC CO-ORDINATING GROUP PoliceLocal Authority FireAmbulance Military TEMPORARY MORTUARY RELATIVES RECEPTION CENTRE CASUALTY BUREAU SURVIVOR RECEPTION CENTRE RECEIVING HOSPITALS MEDIA CENTRE MEDIA LIAISON POINT LOCAL AUTHORITY EMERGENCY CENTRE STRATEGIC LEVEL GOLD Voluntary Agencies Public Enquiries Elements Of Organisation

Leadership Satisfaction Guranteed HonestyConsistencyMotivatedRespectfulPROUDVideo

Leading in a Crisis THANK YOU WE WILL NOW TAKE YOUR QUESTIONS