Staying Positive Even in a Negative Environment WYTRANS Conference July 16, 2011.

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Presentation transcript:

Staying Positive Even in a Negative Environment WYTRANS Conference July 16, 2011

Do you recognize any of these characters? Know-it-All Griper Drama Queen Steamer Perfectionist Wet Blanket Not-my-Jobber

Rumor Monger Slacker Pessimist Brown-noser Competitor Leaner Sourpuss Trainwreck

You can create a “pocket” of optimism!

Explore Your Attitude

Your Best Attitude Traits Patience Integrity Tact Courage Fairness Discipline Decisiveness Willingness to accept responsibility Willingness to take risks Ability to take pressure Determination Consistency Positive Attitude

Attitude is communicated to others in three ways: 7% by words 38% by tone of voice 55% in non-verbal mannerisms Attitude is communicated to others in three ways: 7% by words 38% by tone of voice 55% in non-verbal mannerisms

When we are not controlling our thoughts, they are controlling us.

A good attitude comes from conscious effort, not by chance.

Learn stress management techniques and practice them.

Live in the “now”

Get psyched!

Someone nice will always answer

Fake it ‘til you make it

Lead by example

Take the attitude of the believer, not the doubter.

Show appreciation

Take ownership

Pursue happiness

Take time each day to think of 3 things that happened at work that were positive.

Don’t over-react

Commit to change

Make a conscious choice and say, “I choose to feel better than this.”

What ONE thing in your agency would you like to change?

YOU

What steps have YOU taken to improve the quality of your work environment during the past Year? Month? Week?

Be sure to acknowledge positive changes … even the small ones.

Ban Whining

Teach others the art of WIN / WIN

Dump the drama

No complaining

Challenge the complainer to be part of the Solution.

Turn the tables… Let your positivity rub off on others.

It always starts with YOU.

Pay it Forward

Let the first thing you say brighten someone’s day.

Decide to MAKE A DIFFERENCE

The smallest good deed is greater than the grandest intention.

Act as if it all depends on you…

…in many ways it does.

“Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem and turned it into an opportunity.” Joseph Sugarman

Thank You for Attending! Jill Hough, Ph.D. Small Urban & Rural Transit Center Upper Great Plains Transportation Institute North Dakota State University (701)