Vision Strategic Aims DMT Priorities Care Group/Directorate Service Plans Team Delivery Plans Individual Performance Plans Performance and Budget Management Change Management Workforce Planning and Development National Drivers Personalisation Transformation Agenda Direction of travel Statutory Framework and Responsibilities Hampshire Drivers Corporate Strategy and Business Plan Sustainable Community Strategy Personalisation Commission LAA Departmental Plan Hampshire Adult Services Integrated Planning Framework Service Planning Procedure & Toolkit Appendix 2

Service planning timeline

Glossary Vision –A statement of direction for the future, which summarises the desired future for the organisation –It expresses 'where we want to be' in relation to the success of the organisation –It indicates the desired outcomes and the areas of significant change required to achieve them Strategic Aims –Strategic themes (the things the organisation must do to achieve its vision) –The reason why each theme is strategically important to the organisation –The strategic issues which the theme helps to address –The main changes or developments which the organisation will expect to achieve within the theme, and the direction in which this theme will take the organisation –Note: The business strategy must be maintained continually, in line with changes in the business and its environment. It should be formally reviewed at least annually as part of the business planning round. DMT Priorities –The key priorities for the department within the Strategic Aims –Clear understanding of where resources should be focused –Details of the performance management process, performance measurements and the performance information required to establish and monitor delivery Departmental Plan –Cross-directorate plan for delivering the strategic aims –Commissioning Plans –Corporate projects, Change Programme and projects, dependencies and cross-cutting initiatives –Performance management framework –Governance and decision-making –Workforce development –Implications for workspace, IT infrastructure and support –Departmental risk management approach –Sustainability impact assessment Service Planning Procedure & Toolkit Appendix 2

Glossary Care group/Directorate Service Plans –Care group/Directorate level plans for delivering the Department’s priorities –Implications of the strategy, priorities and Departmental Plan for: OP/PD LD MH Commissioning and Partnerships Performance and Business Management –It indicates the desired outcomes and the areas of significant change required to achieve them –Will align with IPPs for Assistant Directors and provide information for setting of IPPs at a team level Team Delivery Plans –What each team will do to deliver the strategic aims, based on roll-down of information from the Departmental Business Plan and Directorate Delivery Plans –Outcomes that will be achieved at the team level, with clear targets, measures and accountability –Will provide the information for individual IPP target setting Individual Performance Plans –What each individual will do to achieve the stated aims Service Planning Procedure & Toolkit Appendix 2

Self-Directed Support Example Vision Strategic Aims DMT Priorities Care Group/Directorate Service Plans Team Delivery Plans Individual Performance Plans Departmental Plan “We will empower people to take control and exercise choice” “By 2011 all clients will have an Individual Budget though some may choose to have a care managed service.” “The implementation of self-directed support is a departmental priority.” “To support the introduction of Individual Budgets we will allocate budget and staff resources for investment in skills, processes and technology.” “Within OP/PD we will introduce Individual Budgets to all our new clients and those who we are reviewing with a view to having 50 clients on IBs by the end of the year” “Within Eastleigh Integrated LD team we will have 12 of our clients on individual budgets by the end of the year” “I will offer all my clients an individual budget and ensure that they have control and choice” Service Planning Procedure & Toolkit Appendix 2