E SSENTIAL QUESTION : H OW DO YOU KNOW WHICH INFORMATION IS IMPORTANT IN TECHNICAL AND CONSUMER DOCUMENTS ?

Slides:



Advertisements
Similar presentations
Copyright, 1996 © Dale Carnegie & Associates, Inc. BANK ON IT Money Smart Course Indiana Department of Financial Institutions.
Advertisements

Reading Functional Texts
Copyright, 1996 © Dale Carnegie & Associates, Inc. COMPARE : The First Rule of Smart Shopping MINI-LESSON INDIANA DEPARTMENT OF FINANCIAL INSTITUTIONS.
Chapter 14 Managing Your Money Chapter 14 Managing Your Money Lesson 14.2 You, the Consumer Lesson 14.2 You, the Consumer.
Review of Chapter 27: Money Management
Introduction to Business & marketing
A Consumer's Quick Overview of the Texas Lemon Law Presented by the Law Offices of Kevin Le, PLLC 1700 Commerce St., Suite 1340 Dallas, TX Toll Free:
Offer and Acceptance.  Offer and Acceptance- Both sides agree on mutual terms  Genuine Assent- Entering under your own free will (Not being forced)
Teacher Instructions 1.Print the lesson, 2.Display slide 2 with Procedure step 1 in the lesson. 3.Display slides 3-6 with Procedure step 2. 4.Display slides.
Depository Institution Discovery G1 © Take Charge Today – Revised April 2006– Depository Institution Discovery – Slide 2 Funded by a grant from.
Financial Institution Frenzy G1 © Family Economics & Financial Education – April 2006 – Get Ready To Take Charge of Your Finances – Financial Institution.
Sales and Consumer Issues Objective Interpret sales contracts and warranties within the rights and law of consumers. WARRANTIES AND GUARANTEES.
Section 34.2 Handling Business Risks
Contracts for the Sale of Goods & Warranties Law A.
Lesson 5 Computer-Related Issues
Test Review Chapter 27. Difference between EmployeeContractor Someone who agrees to be supervised for pay Works under YOU, therefore represents the business.
Copyright, 1996 © Dale Carnegie & Associates, Inc. HOW TO COMPLAIN AND GET RESULTS MINI-LESSON INDIANA DEPARTMENT OF FINANCIAL INSTITUTIONS CONSUMER EDUCATION.
BUYING A CAR AND INSURING IT. WHAT IS THE DIFFERENCE BETWEEN... Type of Car You Want Type of Car You Need Type of Car you Can Afford.
Chapter 4.2 Own a Franchise or Start a Business
Objective We will be able to identify various functional documents as well as follow technical directions to use a sophisticated learning tool.
What Types of Documents Will I Read in Real Life? Feature Menu Workplace Documents Communication Instruction Public Documents Consumer Documents Technical.
Leaders Manage Daily Operations
Module 3 Worksite Inspection Checklist Days to a Safe and Healthy Workplace - Days
Section 1.4 Being a Wise Health Consumer Objectives
Reading Informational Text
© Oklahoma State Department of Education. All rights reserved.1 Credit Cards: More Than Plastic Standard 8. 1 Credit Cards and Online Shopping.
Vocabulary 4. local belonging to or connected with the particular place →It was difficult to understand the local dialect. contract an official written.
TECHNICAL WRITING October 31 st, With a partner Write simple “step-by-step” instructions for sending a Kakao Talk message with a phone.
Part 6—Managing Your Income
Consumer Documents Elements of Consumer Documents Features of Consumer Documents Reading Consumer Documents Feature Menu.
Someone who is willing to take the risks involved in starting a business. Entrepreneurs believe that the rewards of starting a business are worth the risks.
Checking Accounts Money Management Chapter 9 Notes
Consumer Purchasing & Protection Chapter 4 10/8/
Documents for Life Workplace Documents Public Documents Consumer Documents Practice Reading Informational Texts Feature Menu.
Dobrin / Keller / Weisser : Technical Communication in the Twenty-First Century. © 2008 Pearson Education. Upper Saddle River, NJ, All Rights Reserved.
Reading for Life Superhighway has caused information at our fingertips, however, whatever we need; movies, reviews, , reading is done.
Cerbone Unit Eight cars and loans. the costs of owning and operating a car Ownership (fixed) costs: Purchase price Sales tax Registration fee, title,
CHAPTER 9 CREDIT PROBLEMS AND LAWS LESSON 9-1: RESOLVING CREDIT PROBLEMS Learning Goals -Explain how to dispute errors on billing statements and list ways.
Health and Safety Exam Q’s Attempt the questions first.... Then mark your answers.
Compare & Contrast the Features & Elements of Consumer Documents
Banking How banks work along with checking accounts.
HOW TO GET AND KEEP CREDIT. PICKING A CREDIT CARD You will have to fill out an application. It will ask about where you live, where you work, what other.
Chapter 22 Buying InsuranceSucceeding in the World of Work 22.1 Insurance Basics SECTION OPENER / CLOSER INSERT BOOK COVER ART Section 22.1 Insurance Basics.
Contracts of Employment. This is a legal document which sets out the details of a person’s employment. This is a legal document which sets out the details.
WEDNESDAY, FEBRUARY 18 “B” Objectives Describe how to evaluate health products, services, and information. Evaluate what advertising does and does.
Being a Good Consumer Chapter 28.1
Managing Operations and Staffing Glencoe Entrepreneurship: Building a Business Managing Operations Staffing and Company Policies 17.1 Section 17.2 Section.
6.03-D Getting A Loan Students will understand the loan process related to home ownership.
Financial Institution Frenzy G1 © Family Economics & Financial Education – April 2006 – Get Ready To Take Charge of Your Finances – Financial Institution.
Grade 12 Family Studies.  Do you have a credit card?  What is it used for?  How is it like a loan?
Company LOGO Reading for Life pages 528–530 Chapter 8.
CONSUMER AWARNESS Being a Wise Consumer. Researching a Purchase Think about what you really want/need and what you can afford.Think about what you really.
Reading for Life : Real-Life Reading Skills Literature 8 – Mrs. Munnier.
Financial Institution Frenzy G1 © Family Economics & Financial Education – April 2006 – Get Ready To Take Charge of Your Finances – Financial Institution.
Dobrin / Weisser / Keller: Technical Communication in the Twenty-First Century. © 2010 Pearson Education. Upper Saddle River, NJ, All Rights Reserved.
Objective 5.01 Credit Management 1. Topics Main types of credit Common advantages and disadvantages of businesses using credit Cost of credit Main factors.
Shopping Why do we shop?. Objectives You will be able to: Understand the difference between a need and a want Identify the factors that influence your.
Buying a Car and Insuring It. What is the Difference Between... Type of Car You Want Type of Car You Need Type of Car you Can Afford.
Sally Buys a Car! Lesson 2: Auto Repairs and Services.
Health & Safety Management “and a few other things for your consideration”
6.01- Shopping Options Effective Shopping Practices.
Using Credit Wisely Chapter 31.
Fax this completed document back to EZCheck at:
Checking Literacy Consumer Education
The World of Business & Accounting
Lesson 5 Computer-Related Issues
Section 1.4 Being a Wise Health Consumer Objectives
Reading for Life Getting the Job Done Consumer Documents
Chapter 17 Technical Instructions
Presentation transcript:

E SSENTIAL QUESTION : H OW DO YOU KNOW WHICH INFORMATION IS IMPORTANT IN TECHNICAL AND CONSUMER DOCUMENTS ?

R EADING CONSUMER MATERIALS Reading Comprehension , 2.2, 2.3, 2.4, 2.5, 2.6

C ONSUMER DOCUMENTS Warranties Product Information Written Contracts Workplace and Public Documents Other Information Technical Directions

W ARRANTY A guarantee offered by a manufacturer that a product is well made and that the manufacturer will repair or replace any defective parts (parts that fail). Usually limited by a time frame (often, one year from the date the item was purchased). Problems that occur because of accidents or are out of manager’s control are not generally covered. (Don’t expect the manufacturer to replace your alarm clock after you drop it down the stairs!) Some manufacturers and stores offer extended warranties for an additional fee which may include free repairs even if it is not a manufacturer defect.

W ARRANTY -R EADING T IPS Read the entire document Read the small text (known as “the fine print”) Pay special attention to tricky and legal wording. Bold, italicized, and words in all capitals are important and should be read very carefully

P RODUCT I NFORMATION Many things you buy are accompanied by information describing the product. Machines and electronic devices typically come with a booklet that lists the guidelines for use. They may include instructions for assembly. They may also suggest requirements such as storage temperature, voltage needed, safety precautions, and so on.

P RODUCT I NFORMATION -R EADING T IPS Thoroughly read the product information before using product. Pay special attention to safety precautions. Check for special supplies/equipment needed for use. (If you don’t put batteries in the remote you may not get much use out of the TV.)

W RITTEN C ONTRACT Legally binding agreement between people and/or businesses Is a record used by both parties to hold one another accountable for the things they have promised to do. Ex: amount of money a company has agreed to pay an employee for her work, the services one company has agreed to provide to an individual or to another company

W RITTEN C ONTRACTS -R EADING T IPS Be sure you are clear as to what you are agreeing to. Without a contract that proves the terms of an agreement you may have no proof of what was agreed to. Ex. You agreed to work at Jed’s Bike Shop for $7.50 an hour and you would receive a free bike at the end of 6 months. You work for the 6 months and ask for your free bike and the owner says, “Free bike? Are you crazy? I’m not giving you a free bike! Now get back to work!

W ORKPLACE AND P UBLIC D OCUMENTS Documents found in a workplace or produced by public agencies (such as local, state, and national governments) May use information from these kinds of documents to understand and explain situations or decisions and to solve problems. Include: employee handbooks containing rules and instructions workers must follow, manuals for using office equipment, and signs and posters informing workers or their rights and important procedures (such as what to do in the event of an injury or emergency)

W ORKPLACE AND P UBLIC D OCUMENTS -T IPS Not exactly contracts but employers can fine or fire you for not following these instructions Unless they contradict the law, you must follow them if you work for the company

O THER I NFORMATION Newspapers Magazines Television Books Movies Internet

O THER I NFORMATION -T IPS Not all information is put out there for you to learn: loads of what you read on the internet, in newspapers, and in magazines is designed to sell you something or get your support. The internet has thousands of reliable, well- researched, trustworthy information…but it’s a jungle out there! Only believe what a website says if they credit their information to a reliable source. School, library, or government websites run by educational companies like PBS or National Geographic are often trustworthy. Be aware and be careful about what you read, see, and believe.

T ECHNICAL D IRECTIONS Instruction manual or user’s guide How to’s, tutorials Instructional manual may include some of the following features Illustrations of the assembled item Tools required for the job Parts required for the job Diagram showing the sequence of the steps to be taken Safety warnings

T ECHNICAL D IRECTIONS -T IPS FOR R EADING Be patient Follow the steps one-by-one, don’t jump ahead or skip a step Don’t rely on only text or illustrations; both are usually needed to complete the task Following the steps in a thorough, deliberate manner usually takes less time than performing the steps incorrectly and then having to start over. Realize that not all instructions are perfect. Pay attention and be alert so you will notice if important details are missing.