1. Consumer Documents Elements of Consumer Documents Features of Consumer Documents Reading Consumer Documents Feature Menu

2. When you open the box of new computer equipment, take note of the consumer documents—warranty, product information, and instruction manual—that come with it. Consumer Documents [End of Section]

3. Here are some types of consumer documents and the elements, or types of information, that each document provides. Elements of Consumer Documents Product information descriptions of what the product will do Contractinformation on the legal uses of the product Warrantydetails on what happens if the product does not work as promised and what you must do to receive service

4. Elements of Consumer Documents [End of Section] Instruction manual instructions on how to use the product Technical directions directions for installation and use

5. Most electronic equipment comes with the same type of consumer documents, but the documents’ features may vary from product to product. Features of Consumer Documents Product AvsProduct B Limited 90-Day WarrantyLifetime Warranty Repair of Defective PartsReplacement of Defective Parts Technical Support: 8:00–5:00pm Monday–Friday Technical Support: 24 hours a day 7 days a week

6. How long does this warranty last? Features of Consumer Documents Quick Check Limited Warranty The Company represents that for a period of 90 days after the date of the original purchase that: 1) the media on which the product is distributed will be free from defects in materials and workmanship under normal use; and 2) the product, when used in accordance with the written instructions, will substantially perform the functions specified in the user's manual.

7. Features of Consumer Documents Quick Check It lasts for 90 days after you purchase the product. How long does this warranty last? Limited Warranty The Company represents that for a period of 90 days after the date of the original purchase that: 1) the media on which the product is distributed will be free from defects in materials and workmanship under normal use; and 2) the product, when used in accordance with the written instructions, will substantially perform the functions specified in the user's manual.

8. What happens if the product is defective? Features of Consumer Documents Quick Check [End of Section] Limited Warranty If the product does not meet the limited warranty, the Company’s entire liability and your exclusive remedy will be replacement of the media or a full refund of the purchase price. This limited warranty applies only if the product or media item in question is returned to the Company along with a copy of your paid invoice within 90 days of the original purchase date.

9. Features of Consumer Documents Quick Check The company will replace the product or refund the purchase price. What happens if the product is defective? Limited Warranty If the product does not meet the limited warranty, the Company’s entire liability and your exclusive remedy will be replacement of the media or a full refund of the purchase price. This limited warranty applies only if the product or media item in question is returned to the Company along with a copy of your paid invoice within 90 days of the original purchase date.

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