TCS Sales and Marketing Resources & Strategies

 Sales and Customer Relations  Product Leadership  Service Focus The TCS Business Model

 Stay Close to the Customer  Provide Top Notch Support  Combine Sales & Support  Form Lasting Partnerships Customer Relations and Sales

 Maintain Technological Leadership  Products & Services with Outstanding Value  Ease of Installation & Use Product Leadership

 Thermostats and Controllers  Gateways to the Internet  Ubiquity “Software as a Service”  Sensors and Other Accessory Items Our Main Products and Services

 Contractors  End Users Our Major Markets

Traditional TCS Channel of Sales Our Goal: To Be the Contractor’s Bridge to Applying Technology to Their Business Contractors

 Major Emphasis – National & Regional Companies with Relatively Small, Multiple Building Sites  Schools, Churches & Other Buildings – Traditionally a Strong Market for TCS Often Sold Through Contractors End Users

 Financial Institutions  Small-Box retail Chains  Car Dealerships  Multi-Office Organizations  Casual Dining Restaurant Chains  Convenience Stores Some Target National Accounts

 Ubiquity “Software as a Service”  Continuing Product Leadership  Enhance Contractor Market  Growing Presence in National Accounts Future Directions for TCS

Ubiquity Cornerstone of the Future

Over 1/3 of all corporations have already adopted some form of “pay as you go” software.

 No Upfront Investment  Minutes from Installation to Full Use  Access from any Standard Web Browser  Updates Available Automatically  All Users on the Same Version Advantages of “Software as a Service”

 Access with Internet-Capable PC/PDA  Assures Compliance with Corporate Energy Policies  Resolve Many Issues Remotely Instead of a Site Trip  Monitor Alarms & Building Conditions  Protect HVAC Equipment from Damage  Helpful Info. – Reports, Graphs, etc. Ubiquity Advantages to End Users

 Check Customer’s Problem Remotely – Before Rolling a Truck (lower cost)  Many Service Issues can be Solved via PC Without a Visit, or the Tech can Bring the Correct Replacement Parts  More Productivity + Lower Expenses = More Profit  Profit Center – “Virtual” Call Center Monitoring Ubiquity Advantages for Contractors

 Increased Customer Satisfaction – Faster Resolution to Customer Problem Calls  Offer a Unique Service to Customers  Ubiquity Service can be Sold at a Profit, Added to the Cost of a Service Contract Business Advantages for Contractors

New! The TCS Preferred Contractor Program

 Partnership with Preferred Contractors  Mutually Beneficial Relationship Goals: Nationwide Installation Network for National Accounts + Sales Network for Products & Ubiquity Service Preferred Contractor Program

 Marketing & Sales assistance from TCS  Referral for National Account Installations  Preferred Status Listed on TCS Web Site  Sales Promotions & Contests Contractor Benefits

Please contact your TCS sales representative for details on this exciting new program. Preferred Contractor Program

 Technical Support via Phone or  Catalog & Application Guide (print & CD)  Sales Literature & Proposal Inserts  PowerPoint Presentations  Ubiquity Demo Assistance  Sales Support on Ubiquity Sales Contractors’ Sales & Marketing Resources

New Product Development

 Continuing Ubiquity Improvements  New Thermostat Line  Wireless Communications/Devices Products in Development

 How do you use our products?  Suggestion for new products?  What do you like most about us?  How can we improve? Let’s Hear From You…