NAPO AGM 2013 ‘Privatisation’ What really works in probation and social work Dr. Theo Gavrielides, IARS Founder & Director 17 th October 2013, Cymru Llandudno

2 Flight of the Hummingbird!

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6 Let the battle begin! “A competition was launched today with more than 700 organisations from across the world looking to turn offenders’ lives around, as part of an annual £450 million package of rehabilitation contracts across England and Wales”. 19 September 2013

7 Knoword Game!

8 The harsh truth Population in England & Wales: 54,809,100. BME groups account for 6,620,200 i.e.12.07% (ONS 2009). Prison population in England & Wales: 85,002. BME groups account for 23,801 i.e. 28% (MoJ, 2012). (36% of young people in custody were BME). London’s population: 7,753,600. BME groups account for 2,347,600 i.e % (Office for national statistics, mid 2009). In London, 49.1% of prisoners are BME (MoJ, 2012). In London Probation, 50% are BME users (LPT, 2012) 90% of prisoners have one or more mental health issue (Bradley Report, 2009). The 2007 ‘Count me in’ survey showed 40% of BME groups access mental healthcare through CJS.

9 The harsh truth Per 1,000 of the population, Black persons were Stopped and Searched 7.0 times more than White people in 2009/10 compared to 6.0 times more in 2006/07. Across England and Wales, there was a decrease (just over 3%) in the total number of arrests in 2009/10 (1,386,030) compared to 2005/06 (1,429,785). While the number of arrests for the White group also decreased during this period, arrests of Black persons rose by 5% and arrests of Asian people by 13%. The CPS and the Probation Service appeared to have the highest proportion of BME staff (of those considered), with more than 14% of staff in each from a BME background in the most recent year available. The Police and the Judiciary appeared to have the lowest proportions with fewer than 5% from a BME group.

10 The harsh truth

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12 Use the evidence – key principles forgotten 1.User vs. customer (user-led service) 2.Restorative justice/ The good lives model 3.Tailored service 4. The role of human rights 5.Equality as a quality factor

13 A case study of what works: “Race in Probation – Improving outcomes for BME users”

14 A case study of what works LPT user survey – “Your Views Count” (x3)/ 3245 responses o 71.2% of users reported a positive experience o Asian & White users are more likely to be more satisfied o Mixed race users are least likely to report that their time in probation will lead to reduced reoffending Working with the community o LPT Serious Group Offending Forum o User Voice – Offender Engagement Project – Community Councils Staff training o Diversity in Action o Human rights o Engagement with the community.

15 A case study of what works In the last 12 months, 29 Equality Impact Assessments Targeted initiatives o Faith Champions o Community in Action project o Work with the Association of Black Probation Officers o Work with the National Association of Asian Staff o Foreign Nationals Unit.

16 Targeted Areas 1.Dealing with user confidence and engagement Maximising existing infrastructures within the BME sector Embedding a human rights culture Delivering an individualised service Addressing cultural preconceptions Develop further initiatives such as the SGOF Develop a more strategic approach to working with the VCS Collect users’ voices directly. 2.Resettlement & Recidivism Accessing informal support networks (family – faith structures, community) Employment – accreditation Housing (location, community, support systems) Self-image and positive thinking.

17 Targeted Areas 3.Mental Health Early assessment/ Understanding risk Issues around medication 4. Substance abuse & addiction Culture – stigma Tailored drug treatment programmes 5. Foreign national offenders (9,000 in 2012 (22% of LPT users) Support systems Immigration status – criminal/ immigration laws 6.Working with victims Restorative Justice (NOMS – MoJ – CJJI) EC Victims’ Directive

18 Measurable outcomes 1.Customer (service user) satisfaction 2.User involvement 3.Community proofed practice (a ‘community standard’) 4.Legal compliance 5.Procurement & service agreements 6.Workforce development & employee satisfaction 7.Value for money & competition 8.Changes in public confidence 9.Human rights indicators – a corporate approach 10.Celebrate & Reward (beacon practice).

19 Dr. Theo Gavrielides Founder & Director, IARS 159 Clapham Road, London SW9 0PU, UK Dr. Gavrielides is also the Co-Director of the Restorative Justice for All institute (RJ4All), an Adjunct Professor at Simon Fraser University (Canada) and a Visiting Professor at Buckinghamshire New University (UK) Questions & Contact details