Prevention of Tampering of ENERGY METERS Joy Shah Vice president – Marketing Holoflex Limited

Reasons for Revenue loss in T & D Loss due to technical reasons Loss due to non technical reasons –Human errors in accounting system –Pilferage –Theft

Hard Facts A single state loses Rs Crore worth of revenue 23.2% to 50% is country loss in T & D against 5.5 % to 12.5% in developed countries. Tampering is a major factor in the total revenue loss of Transmission and Distribution loss 5% energy loss through tampered meters.

SEAL Management -Options Padlock Seals Lead Seals Self adhesive tamper proof seals

Ease of identification Impossible to remove intact Difficult to replicate Tamper Evident Incorporate Variable Information like Bar Code and enable scanning SEAL Management –Effective Properties.

For a Perfect Seal one should Employ multiple technologies Special base film Holography Security Printing Variable Information SEAL Management - Consideration

The film should be such that it is extremely sensitive to tampering It should not be available to all and sundry Basic Considerations – Base Film

DOVID - Diffractive Optically Variable Image Device Any image device which has optical variation caused by diffraction of light due to surface relief One can see the optical variation in the image when it is viewed from one angle to another keeping the source of light constant DOVID: term used by hologram industry specialists HOLOGRAM: term commonly used by public at large Basic Considerations - Hologram

 Easy to identify, difficult to copy  Simple tool for layman to distinguish an original product from a fake  Cannot be effectively scanned, photocopied, or photographed  Hologram provides multilevel security & verification – Overt, Covert and forensic  Applies effectively and easily to most substrates  Is tamper evident – not possible to remove and reuse How can Holograms fight product tampering/counterfeiting  Can carry a tamper proof sequential number

Basic Considerations – Security Printing Incorporate Security Print features like Invisible printing Colour Shifting Features Tamper Evidencing Continuity Lines Security Cuts

Basic Considerations – Variable Information Incorporate Bar Codes – 2D, 3D, Data Matrix Variable Codes that change with serial numbers Invisible Serial Numbers – visible under UV light Laser Marked serial numbers

Tamper the seal and get a lookalike Use Water and blade to slice the seal intact Use Solvents/Chemicals to remove the seal intact Slit the seal with a blade at the joint Typical tampering techniques

Typical tampering techniques and Solutions Tamper the seal and get a lookalike - Include a hard to duplicate feature like Integrated Hologram Use Water and blade to slice the seal intact - The base film and the adhesive should withstand the water contact and show tamper evidence - Disfigures Use solvents/Chemicals to remove the seal intact - The base film and the adhesive should show tamper evidence on solvent contact - Dissolves Slit the seal with a blade at the joint - The seal should have an indicator which will evidence that the seal has been slit - Continuity Band

Application of the seals The affixing of the seals is like any other label, and they can be applied at the consumer’s premises by your lineman at your Stores prior to issue of the meter at your Vendor’s factory prior to the despatch of the meters to your stores

Checklist for effective protection Assess your security needs Based on the assessment, select the right mix of overt, covert and forensic level features Select a HoMAI member as your solutions provider Ensure that your vendor does not subcontract any part of the job – this could be a potential threat Maintain internal security system and tight stock control

Holoflex Customers of such Self Adhesive Seals BSES PVVNL, UP DVVNL, UP MVVNL, UP MSEDCL, Maharashtra JVVNL, Rajasthan JdVVNL, Rajasthan AVVNL, Rajasthan DHBVNL, Haryana Torrent Power, Gujarat CESCO & NESCO, Orissa Chandigarh Electricity GAIL Assam Power Nagaland Power Meghalaya Power

 India’s Oldest hologram manufacturing and foremost security label producing company in India  ISO 9001:2008 certified by BVQI  ISO 14001:2004 certified by DNV  Member of International Holograms Manufacturers Association (IHMA)  IHMA Awards Winner for Best Hologram Label  Winner of several (14) other awards in India  Fully integrated under-one-roof high security manufacturing facility  Serving customers worldwide - more than 30 countries Holoflex Limited – The Company

 ONE-STOP Solution Provider: fully integrated under one roof high security production facility shown above  Extensive security systems Holoflex Limited – The Company

Company…. Extensive Sales Network: Head Quarters : Kolkata Regional Offices : Delhi, Mumbai, Hyderabad, Guwahati, Gwalior & Chennai Estimated market share of 70% of Self Adhesive Tamper Evident meter seals

Prevention is better then Cure Thank You