COMPETENCY MAPPING Jagdeep Kaur ( Vice President) HR Globe Consulting
CONCEPT OF COMPETENCY MAPPING Personal Characteristics Behavior Job Performance Motive, Trait, Self- Concept & Knowledge
CRITERIA TO MEASURE COMPETENCY & PERFORMANCE Competency Effective Performance Superior Performance Performance Threshold Competencies Differentiating Competencies
THRESHOLD V/S DIFFERENTIATING COMPETENCIES Must have in the job Distinguishes superior from average performer
NEED FOR COMPETENCY MAPPING Long learning curves & Lack of succession planning High Turnover & Low retention Poor Performance Unrecognized training needs Want for Organizational change
STEPS IN DEVELOPING A COMPETENCY BASED SELECTION SYSTEM Develop Competency Model(s) for Target job(s)Select / Develop Assessment MethodsTrain Assessors in the Assessment MethodAssess competencies of candidates for jobs Make job-person match decisions for selection, placement and promotion Validate Selection System Develop a Competency based job and person database and Matching System
PERFORMANCE MANAGEMENT SYSTEM (PMS) Pre-requisite steps Organization Strategy Organization Objectives Manager/Work Unit Objective Performance Planning Performance Management Start of Period During the Period End of Period Definition of Job Responsibilities Goal Setting Performance Appraisal
COMPETENCY BASED PMS
MIXED MODEL
Need for Competency based PMS Unfair Appraisal System Non-serious Performance Appraisal Employees rated PMS worthless Low impact of PMS on Actual Management Inflated Performance Ratings
APT Situations for“MIXED MODEL” Performance + Competency PMS Uncertain Environments Self Managing Teams Qualitative/Process Service Jobs Changing Organizational Strategy or Markets
TOOLS FOR COMPETENCY MAPPING 360 degree feedback Assessment Centres