The 10 Rules for Success with Finished Products in Europe Jeroen Kruft Amigos International / CBI consultant
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1. HIGH INTRINSIC QUALITY
12 INTRINSIC QUALITY - Taste, structure, etc. - Coffee: grinding spectrum - Appearance (coffee: beans!) - Maintain freshness by good packaging
2. ATRACTIVE PACKAGING
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3. CERTIFICATION(S) Certificaciones
B2B and B2C Certifications 21
‘Harvested by Women’ - Boyd Coffee Company – March 2014 Centre for the Promotion of Imports from developing countries | 22
23 FREE TO USE: download application form at: international.org/certifications/pico-standards/ ‘P.I.C.O.’
24 Marketing ‘P.I.C.O.’ Coffee as ‘Fair trade 2.0’
Conventional coffee Source: Max Havelaar foundation Only 20% goes toward the southern country
Fair trade coffee: provides a better price for farmers… a good start! Source: Max Havelaar foundation 35% goes toward the southern country
Escoffee: fair trade price, organic certification and local processing! Source: Escoffee calculations; available to anyone on request. 53% goes toward the southern country
CAREFUL WITH GREENWASHING! NESTLÉ (KIT KAT) 28
4. (Other) UNIQUE SELLING POINTS
Ecological Transport 30
Ecological Packaging 31
Ecological Packaging 32
Origen / traceability Centre for the Promotion of Imports from developing countries | 33
Innovative tastes / structures 34
Healthier 35
Healthier 36
Environment 37
Ambassadors 38
Summary possible USP’s 39 -ENVIRONMENT (BIODEGRADABLE PACKAGING, PLANTING TREES, CO2 NEURTRAL, ORGANIC, ETC.) -SOCIAL (CHILDREN, EDUCATION, FAIRTRADE, ETC) -HEALTH (SUPERFOODS, RAW, LOW FAT/SUGAR, ETC.) -TASTE (NEW FORMULAS) -NOSTALGIA (SAILSHIPS, ARTISAN/HAND-MADE, ETC.)
5. DOMESTIC SALES
41 DOMESTIC SALES -Experience (sales of retail productss very different from bulk sales!) -Product development -Get working capital
6. COMPETITIVE PRICE
43 Pricing Make a good cost price calculation Get reference prices in target markets See if there is enough margin for the chain in between!
44 Margins Importer / distributor ( %) + Wholesaler (20 – 30%) + Shop (25 – 45%) + VAT (different in various EU countries) Reference prices coffee (250gr): Supermarkets: EUR 3,50 FOB $ 2.00 max Organic shops: EUR 5,00 FOB $ 3.00 max Gourmet shops/dept. stores: EUR 6,50 FOB $ 4.00 max
Centre for the Promotion of Imports from developing countries | May 27,
7. LONG TERM COMMITMENT
47 LONG TERM COMMITMENT -How to manage shipping small quantities in the beginning? -How to manage promotion costs? -At what point do you reach BREAK-EVEN?
8. STRATEGIC PARTNER
49 STRATEGIC PARTNER -Get (a) person(s) that can promote your coffee in Europe – preferably a European (culture, language) -Consider giving your strategic partner participation in the company (shares)
9. LOGISTICS
51 LOGISTICS -Just in time -Lead time? -Best Before dates: Wholesaler needs 1 year + Shop needs 6 months +
10. COMUNICATION
53 COMMUNICATION AND PROMOTION -Know your languages - respond within 2 days max! -Help your client at European trade fairs -Give your client relevant and quality promotional toos and information
54 Support for your client: -Professional brochures -High resolution photos -Videos -Multi-language website -Technical spec sheets -Free samples
EXERCISE: MAKING AN ACTION PLAN FOR YOUR COMPANY
56 RULEDEFICIENCYSOLUTIONACTIONTIME 1.HIGH INTRINSIC QUALITY 2. ATRACTIVE PACKAGING 3. CERTIFICATIONS 4. USP’S 5. DOMESTIC SALES 6. COMPETITIVE PRICE 7. LONG TERM COMMITMENT 8. STRATEGIC PARTNER 9. LOGISTICS 10. COMUNICATION/ PROMOTION