ZONAL PERFORMANCE STATISTICS OCTOBER 11

INDEX SL. NO.SUBJECTPAGE NO. 1 RFD Success Indicator & Targets 1 2 RFD Acheivement 2 3Information of Manpower3 4Settlement of Calims4 5Issue of Annual Accounts5 6Progress Report of NEFT6 7Public Grievances7 8Inspection of Coverage8 9Coverage of Establishments9 10Members Enrollement10 11Initiation/Disposal of 7A Cases11 12Performance of APFC & RPFC- I & II (7A)12(a) to 12( C ) 13Initiation/Disposal of 14B Cases13 14Performance of APFC & RPFC- I & II (14B)14(a) to 14( c ) 15EO wise Performance15 16Current Demand16 17Arrear Demand17 19Coercive Action Initiated18 20Status of Cases in various courts19(a) to 19(e) 21 Departmental Proceedings Cases at a Glance Settlement of Claims (Gujarat Region SRO wise)21 to 29 23Settlement of Claims (MP Region SRO wise)30 to 36

Results Framework Document For Employees' Provident Fund Organisation (Ministry of Labour & Employment, Government of India.) ( )

Section 1: Vision, Mission, Objectives and Functions VISION To reposition itself as a World Class Social Security Organisation providing services of global standards through best business practies. MISSION To extend the reach and quality of publicly managed old-age income security programs through consistent and ever improving standardsof compliance and benefit delivery in a manner that wins the approval and confidence of the stakeholders in our menthods, fairness, honesty and integrity, thereby contributing to the economic and social well being of all OBJECTIVES  Extending social security cover to eligible employees under the Act and the Schemes.  Provide hassle free services to the members and employers.  Redress public grievances within a reasonable time.  Ensure compliance from establishments.  Encourage and promote the voluntary compliance.  To manage funds efficiently. FUNCTION  To receive the contributions from the employers.  To invest the accumulated funds.  To disburse the Provident Fund under the provisions of the Employees Provident Funds Scheme  To disburse the Pension or Withdrawal Benefits under the provisions of the Employees Pension Scheme,  To disburse the Insurance Benefits under the provisions of the Employees Deposit Linked Insurance Scheme,  To undate Accounts of members and provide Annual Statement of Accounts.  To bring all the eligible establishments under the purview of the Employees Provident Fund and Miscellaneous Provisions Act,  To grant exemption to the establishments that can provide better benefits and services to their employees.  To ensure that all the covered establishments are complying with the requirements of the statute.  To recover the arrears from the defaulting establishments.  To settle the public grievances within a reasonable time.

Result Frame Work Document for Employees Provident Fund Organisation( ) Section 2: Inter Se Priorities among key objectives, Success Indicators and Targets Objective WeightAction Success IndicatorUnitWeight Target/Criteria Value Providing Social Security Benefits to EPF Members Excellent Very Good GoodFairPoor Service Area 1 Settlement of all claims(excluding form 10A/10D) within 30 days % of total claims settled 17% Settlement of monthly Pension claims(Form 10A/10D, within 30 days % of total claims settled 17% Disposal of Members Grievances including CPGRAMS & EPFiGMS % of total grievances registered 10% II. Compliance Area 1 Increase in coverage over previous month as a result of new coverage Nos10% Increase enrolment of members as a result of new coverage Nos10% Recovery of Current Demand (Realisable) by close of following month % of total Current Demand (Realisable) 10% Recovery of Arrear Demand( Relisable) % of total Arrear Demand (Relisable) 10% filing of counter reply within one month of receipt of orders of EPFAT High Courts vacated time taken to file counter reply (No. of months 5%23456

Efficient Functioning of the RFD System 5 Timely submission of RFD for On time SubmissionDate2% March April April April April Timely submission of Result for On time SubmissionDate1% May May May May May Finalize a Strategic Plan for RC 3 Finalize the Strategic plan for next 5 years. Date2% Dec Dec Dec Dec Dec Improving Internal Efficiency/Resp onsiveness/ Service delivery of Ministry/Depar tment 6 Indentify potential areas of corruption related to organisation activities and develop an action plan to mitigate them 1 Finalize an action plan to mitigate potential areas of corruption. %2% Dec Dec Dec Dec Dec Implementatio n of Sevottam 2 Create a Sevottam compliant system to implement, monitor and review Citizen's Charter Date2% Dec Dec Dec Dec Dec Create a Sevottam Compliant system to redress and monitor public Grievancess. Date2% Dec Dec Dec Dec Dec

Human Resource in Gujarat POSTSSanctionedIn PositionVacancy Group"A"AhmedabadVadodaraSuratAhmedabadVadodaraSuratAhmedabadVadodaraSurat RPFC Gr. I RPFC Gr.II52352*3000 APFC TOTAL Group"B" Accounts Officer Enforcement Officer *29100 TOTAL Group"C" Section Supervisor Sr. SSA/SSA LDC TOTAL Group"D" Multi Task Assistant Grant Total * One under suspension

Human Resource in Madhya Pradesh POSTS SanctionedIn PositionVacancy Group"A" RPFC Gr. I 110 RPFC Gr.II 671 APFC TOTAL Group"B" Accounts Officer Enforcement Officer TOTAL Group"C" Section Supervisor Sr. SSA/SSA LDC 1918 TOTAL Group"D" Multi Task Assistant Grant Total

OCTOBER,2011 Implementation of e-payment Modalities Name of ROs/SROs Date of Implementation Total No. of Claims Settled Total NO. of payments through e-payment Percentage Current monthPrevious month RO,AHMEDABAD % 80.36% SRO, NARODA % 71.97% SRO,VATVA % 82.20% SRO, RAJKOT % 75.97% RO,VADODARA % 69.43% RO,SURAT % 78.51% SRO,VAPI % 73.35% SRO, BHARUCH % 68.13% RO, INDORE #DIV/0! 77.00% SRO, JABALPUR #DIV/0! 62.26% SRO, GWALIOR #DIV/0! 80.36% SRO, BHOPAL #DIV/0! 74.67% SRO, UJJAIN #DIV/0! 64.47% SRO, SAGAR #DIV/0! 36.41% (Gujarat & Madhya Pradesh Zone) % 73.32% Minimum Target: 70%*Authority: HO/Bkg/1(25)/NEFT/2010/6778, dated: 10/08/11

PUBLIC GRIEVANCES UPTO OCTOBER.11 (GUJARAT & MADHYA PRADESH ZONE) Region (A) Workload as on 1/04/11 (B) Received upto 31/10/11 ( C ) Disposed off upto 31/10/11 (D) Disposal Percentage (E) Pending Grievances as on 31/10/11 Category wise pendency out of column no. D (1) PMO (2) MOL (3) DPG (4) CPFC (5) Others (6) EPFiGMS, CPGRAM & Ahmedabad Vadodara Surat MP ZONE POORFAIRGOODVERY GOODEXCELLENT

PERFORMANCE OF ENFORCEMENT OFFICERS RO, SURAT & SRO, BHARUCHUP TO THE MONTH OF OCTOBER,11 Sl. No. NAME OF APFC NAME OF E.O COVERAGEPROSECUTION INSPECTION CONDUCTED/TOTA L No. OF ESTT. IN AREA DISPOSAL OF PENDING 7A CASES CURRENT DEMAND ARREAR DEMAND Target Target Achieved Shortfall/ Excess u/s 406/409 of IPC u/s 14 of EPF & MP Act, 1952 During the month Upto the month upto the month < 1 Year> 1 YearTarget Amount Recover ed Percenta ge Recovered (%) Shri K. Ravindran 1Kum. B.B.Desai % 2Shri Dhiraj Kumar #DIV/0! 3Smt. N.D.Mehta #DIV/0! Total % 2 Shri M.C. Shaikh 4 Shri Rambhadra Jha #DIV/0! 5Shri Bansi Bihari % 6Smt. L.Y.Thekar % Total % 3 Shri Niranjan Sarasiya 7Shri A.K.Tiwari % 8Shri K.U.Upadhyay % Total % 4Shri M.K. Jain 9Shri B.C.Desai % 10Shri J.G.Patel % Total % 5 Shri Aslam Khan 11Shri P.N.Gandhi % 12Shri Anil Kumar. K #DIV/0! 13 Shri Pankaj Kumar #DIV/0! 14Shri Onkar Thakur #DIV/0! Total % Grand Total % *Authority: HO/No.Coord./11(61)/2005/Admn.Ins./Cir./Part/ , dated: 30/04/2009. POORFAIRGOODVERY GOODEXCELLENT Officer-in-charge

SETTLEMENT OF CLAIMSUPTO OCTOBER.11 (RO,AHMEDABAD) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT RO, AHMEDABAD

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO, RAJKOT) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned/ Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO, RAJKOT

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,NARODA) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned/ Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO, NARODA

SETTLEMENT OF CLAIMSUPTO OCTOBER.11 (SRO,VATVA) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO, VATVA

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (RO,VADODARA) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT RO, VADODARA

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (RO,SURAT) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT RO, SURAT

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,VAPI) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO, VAPI

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,BHARUCH) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO,BHARUCH

SETTLEMENT OF CLAIMSUPTO OCTOBER.11 (MADHYA PRADESH REGION) Offices Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned/ Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Total Assistant s in A/c Group Per Capita Sett. Per working Days. Claims settled within 30 Days Claims settled beyond 30 Days Total S ettlement RO, Indore SRO, Jabalpur SRO, Bhopal SRO, Gwalior SRO, Ujjain SRO, Sagar MP REGION POORFAIRGOODVERY GOODEXCELLENT

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (RO,INDORE) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned/ Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlemen t EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT RO,INDORE

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,BHOPAL) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form- 10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO,BHOPAL2508 0

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,JABALPUR) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO,JABALPUR

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,GWALIOR) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlem ent EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO,GWALIOR

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,UJJAIN) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlem ent EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form-10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO,UJJAIN

SETTLEMENT OF CLAIMS UPTO OCTOBER.11 (SRO,SAGAR) Type of Claims Nature of Claims Opening Balance as on 1/4/11 Received upto the Month Total Workload Returned /Rejected Net Workload Claim Settlement upto the end of the month Pendency % of claims settled within 30 Days % of settlement Claims settled within 30 Days Claims settled beyond 30 Days Total Settlement EPF CLAIMS Form - 19/ Form Form TOTAL EPS CLAIMS Form-10C Form- 10D TOTAL EDLI CLAIMS TOTAL BREAK UP OF PENDING CLAIMS OFFICE Total Cases Pending Less than one month More than one month POORFAIRGOODVERY GOODEXCELLENT SRO,SAGAR