SURVEYS And Their Role In Training Sessions
Learning Objectives Understand how to introduce surveys into training sessions Identify appropriate survey questions Discuss NASACT survey results Enjoy benefits of survey information
Survey Uses As an ice breaker To share information Provide advice Test overall topic knowledge
Course Examples Fraud Internal Controls GASB or Yellow Book Performance Auditing Compliance Auditing Workpapering Report Drafting
Sample Questions How do you stay current on industry standards? Please list audit tasks over the last 3 months that did not go as planned. What steps could be taken to shorten the report drafting process?
ILLINOIS OAG Example #1 Class: Performance Fieldwork Phase Sample Questions to Managers: What types of fieldwork test(s) were conducted? What information helped you most in the development of your fieldwork tasks?
ILLINOIS OAG Example #1 Class: Performance Fieldwork Phase Sample Questions to Staff: What fieldwork tasks did you find most interesting to complete? Which tasks took more time to complete than anticipated and why?
ILLINOIS OAG Example #2 Class: Internal Controls Sample Questions to Panel: What instruments do you use to test internal controls? From your experience, what is the most common internal control weakness agencies face? Have you ever run across internal control weaknesses that could have (or did) lead to fraud or abuse?
Appropriate Time Allotment Discuss responses as a minor segment Develop the class around the responses Utilize responses as needed
Targeting Your Population By division (all staff levels) By level (all managers across divisions) By expertise (One or two individuals)
Preparing Your Questions Open vs. closed questions General vs. detailed information Hard facts vs. fun facts
Soliciting Your Survey Seek out an early opinion or two
Reviewing and Organizing Your Results Look for: – trends in responses –dry responses –negative responses and, –presentation options
Drawbacks False expectations Inconsistent messages Limited time resources Reduced spontaneity
Benefits No cost Candid responses Varied perspectives Real-life examples Learn strengths & weaknesses Camaraderie
NASACT Training Forum Survey Results
Sample Questions Memorable training forum moments Questions we hope to have answered Training course recommendations Biggest pet peeve(s) Favorite books and movies
Response Overview Completed surveys First-time participants Most forums attended States represented Largest representation Previous jobs Memorable moments Favorite part of forum
Laurie DeMarr Arizona Office of the Auditor General
Glen Fowler California Bureau of State Audits
Marcia Buchanan U.S. Government Accountability Office
Jim Dahlquist Illinois Office of the Auditor General
Marlys Gaston Iowa Office of the Auditor of State
Fay Kurkjy National Association of State Auditors, Comptrollers and Treasurers
Elizabeth Coxe Louisiana Office of the Legislative Auditor
Gary Spivey Maryland Office of Legislative Audits
Jackie Blocher-Moran Maryland Office of Legislative Audits
William Edward Smith Mississippi Office of the State Auditor
Angie Lang Montana Office of Legislative Audits
Helen Dublas New Jersey Office of the State Auditor
Nadia Negro New Jersey Office of the State Auditor
Rose Todaro New Jersey Office of the State Auditor
Kim Suares New York Office of the State Comptroller
MaryMolly Taylor North Carolina Office of the Auditor General
Mike Drank Pennsylvania Office of the Auditor General
Carlton Ketchen Pennsylvania Office of the Auditor General
Thomas Marks Pennsylvania Office of the Auditor General
Jerry Mitchell Pennsylvania Office of the Auditor General
Kim Rice Pennsylvania Office of the Auditor General
Martin Shoop Pennsylvania Office of the Auditor General
Randi Soward Pennsylvania Office of the Auditor General
Joe Weale Pennsylvania Office of the Auditor General
Lori Elliott West Virginia Legislative Auditor’s Office
Jean Ann Krebs West Virginia Legislative Auditor’s Office
Stuart Stickel West Virginia Legislative Auditor’s Office
Additional Introductions
Thank you for your time!