Circle of Service PRE ASSIGNMENT CONFIRMATION LOAD CONFIRMATION / BEGIN TRIP PICKING UP (A) PICKING UP (A) SHIPPER CONSIGNEE EXTRA DELIVERY NEXT LOAD ASSIGNMENT LOAD HEADER PICKUP STOP(s) DELIVERY stop(s) VIA POINT(s) LOAD HEADER PICKUP STOP(s) DELIVERY stop(s) VIA POINT(s) PICKING UP (D) PICKING UP (D) DROPPING OFF (A) DROPPING OFF (A) DROPPING OFF (D) DROPPING OFF (D) VIA POINT VIA POINT (A) VIA POINT (A) VIA POINT (D) VIA POINT (D) EXTRA PICKUP DROPPING OFF (A) DROPPING OFF (A) PICKING UP (A) PICKING UP (A) PICKING UP (D) PICKING UP (D) Send PICKING UP twice (once upon arrival, again before departure) as replies to PICKUP STOP (if required) DROPPING OFF (D) (previous trip) DROPPING OFF (D) (previous trip) CONSIGNEE (previous trip) Previous Trip Current Trip DROPPING OFF (D) completes previous trip, and sends LOAD HEADER and stop forms for next trip automatically Send LOAD CONFIRMATION / BEGIN TRIP as reply to LOAD HEADER immediately before starting to shipper Send DROPPING OFF twice (once upon arrival, again before departure) as replies to DELIVERY Send VIA POINT reply twice (once upon arrival, again before departure) replies to VIA POINT Send PICKING UP twice (once upon arrival, again before departure) as replies to PICKUP STOP Reply to DELIVERY upon arrival Reply to DELIVERY again before departure to get LOAD HEADER and stop forms for next trip NEXT LOAD ASSIGNMENT is informational message sent before previous trip is complete PRE ASSIGNMENT CONFIRMATION is optional reply to NEXT LOAD ASSIGNMENT Contact dispatch office if you do not receive LOAD HEADER after sending DROPPING OFF (D) PRE ASSIGNMENT CONFIRMATION does not generate LOAD HEADER or any other macro START

EVENT CODES BBT Begin BobtailThis event occurs at the beginning of a movement. The tractor makes an empty move with no trailer attached. BMTBeing EmptyThis event occurs at the beginning of a movement. The tractor makes a move with an empty trailer attached CTRChange TrailerThe trailer used to haul a load became disabled. As a result, a different trailer must be assigned to finish the trip. DMT Drop Empty TrailerThe driver is to drop an empty trailer at the stop location. DLTDrop Loaded TrailerThe driver is to drop a loaded trailer at the stop location. EBTEnd BobtailThis event occurs at the end of a trip. The driver makes an empty move with no trailer attached. EMTEnd EmptyThis event occurs at the end of a trip. The driver makes a move with an empty trailer attached. DRLFinal Drop Loaded TrailerThe driver is to drop a loaded trailer (no hook). HMT Hook Empty TrailerThe tractor was hooked to an empty trailer at the stop location. HLTHook Loaded TrailerThe tractor is hooked to a loaded trailer at the stop location. LLDLive LoadThe freight is to be loaded at the location while the tractor is present. Loading is done by someone other than the driver. LULLive UnloadThe freight is to be unloaded at the location while the tractor is present. Unloading is done by someone other than the driver. RETURN MACROS 01 CHECK CALLAllows driver to send in log hours. --PRE ASSIGNMENT CONFIRMATIONDriver has received next assignment; sent as reply to NEXT ASSIGNED LOAD INFORMATION forward macro. --LOAD CONFIRMAION / BEGIN TRIP Driver is starting an assigned trip; sent as reply to LOAD HEADER forward macro. -- PICKING UPDriver has arrived at or departed from a pickup; sent twice (once for arrival, again for departure) as replies to PICKUP STOP forward macro. -- DROPPING OFFDriver has arrived at or departed from a delivery; sent twice (once for arrival, again for departure) as replies to DELIVERY STOP forward macro. -- VIA POINTDriver has arrived at or departed from a pickup stop; sent twice (once for arrival, again for departure) as replies to VIA POINT forward macro. --BEGIN EMPTY MOVEDriver is starting an assigned empty move; sent as reply to EMPTY MOVE HEADER forward macro. --EMPTY MOVE STOPDriver has arrived at or departed from a stop on assigned empty move; sent twice (once for arrival, again for departure) as replies to EMPTY MOVE STOP forward macro. 22VERBAL CONFIRMATION Follow-up to call with dispatcher about a trip. 23TRAILER INSPECTIONReports condition of trailer. 24 ACCIDENTReports details of an accident from the driver. 25BREAKDOWN / TROUBLEReports details of a mechanical breakdown or trouble from the driver. 26EMERGENCY Indicates driver emergency. 27OVERWEIGHT Sends axle weights and fuel level. 28ROADSIDE INSPECTION / CITATION Reports details of a roadside inspection or citation. 29PTA UPDATE Updates projected date and time available for next load. 30REQUEST FOR DIRECTIONS Requests directions to a stop. 31MILEAGE INQUIRY Requests mileage to next stop. 32ROUTE INFO REQUEST Requests driving directions between locations. 33CANNOT MAKE DELIVERY ON TIME Driver cannot make next stop on time. 34SHUTDOWN / WEATHER REPORT Driver has stopped due to hours of service compliance or weather conditions. 35SECURITY MESSAGE Driver has stopped while on constant security load. 36WAL-MART DEDICATED Driver has started Wal-Mart Dedicated trip. 37RIDER POLICY Starts/ends payroll deduction for rider. 38PAYROLL INFORMATION REQUEST Requests pay information from last pay period. 39EXPENSE AUTHORIZATION REQUEST Requests expense authorization number. 40ADVANCE REQUEST Requests advance. 41PERSONNEL RESPONSE Sent as reply to PERSONNEL ACTION forward macro. 42WORK RELATED INJURY Reports details of an injury. 43TEAM REQUEST Requests a team driver. 44TIME OFF REQUEST Requests time off. 45WAKE-UP CALL REQUEST Requests a wake-up call. 50UPDATE MANDATORY FIELDSReports data missing from required fields on PICKING UP or DROPPING OFF form. 51UPDATE VIA MANDATORY FIELDS Reports data missing from required fields on VIA POINT form.

Payroll and HR forms Dispatch Office Communications Trip Communications Send 23 TRAILER INSPECTION Send 23 TRAILER INSPECTION Send 24 ACCIDENT Send 24 ACCIDENT Send 25 BREAKDOWN / TROUBLE Send 25 BREAKDOWN / TROUBLE Send 26 EMERGENCY Send 26 EMERGENCY Send 27 OVERWEIGHT Send 27 OVERWEIGHT Send 28 ROADSIDE INSPECTION / CITATION Send 28 ROADSIDE INSPECTION / CITATION Send 33 CANNOT MAKE DELIVERY ON TIME Send 33 CANNOT MAKE DELIVERY ON TIME Send 34 SHUTDOWN / WEATHER REPORT Send 34 SHUTDOWN / WEATHER REPORT Send 35 SECURITY MESSAGE Send 35 SECURITY MESSAGE Send 36 WAL-MART DEDICATED Send 36 WAL-MART DEDICATED Send 42 WORK RELATED INJURY Send 42 WORK RELATED INJURY Send 45 WAKE-UP CALL REQUEST Send 45 WAKE-UP CALL REQUEST Report condition of trailer. Report details of an accident. Report details of a mechanical breakdown or trouble. Report an emergency. Send axle weights and fuel level. Report details of a roadside inspection or citation. Reporting hours and PTA Send 01 CHECK CALL Send 01 CHECK CALL Send 29 PTA UPDATE Send 29 PTA UPDATE Send in log hours at start of day. Update projected date and time available for next load. Requesting Mileage and Directions Send 30 REQUEST FOR DIRECTIONS Send 30 REQUEST FOR DIRECTIONS Send 31 MILEAGE INQUIRY Send 31 MILEAGE INQUIRY Send 32 ROUTE INFO REQUEST Send 32 ROUTE INFO REQUEST Requests directions to a stop. Requests mileage to next stop. Requests driving directions between locations. Report potential late delivery. Report stop due to hours of service compliance or weather conditions. Report stop while on constant security load. Start a Wal-Mart Dedicated trip. Starts/end payroll deduction for rider. Report details of an injury. Send 22 VERBAL CONFIRMATION Send 22 VERBAL CONFIRMATION Send 41 PERSONNEL RESPONSE Send 41 PERSONNEL RESPONSE Send 43 TEAM REQUEST Send 43 TEAM REQUEST Follow-up to call with dispatcher about a trip. Reply to PERSONNEL ACTION forward macro. Request a team driver. Send 37 RIDER POLICY Send 37 RIDER POLICY Send 38 PAYROLL INFORMATION REQUEST Send 38 PAYROLL INFORMATION REQUEST Send 39 EXPENSE AUTHORIZATION REQUEST Send 39 EXPENSE AUTHORIZATION REQUEST Send 40 ADVANCE REQUEST Send 40 ADVANCE REQUEST Send 44 TIME OFF REQUEST Send 44 TIME OFF REQUEST Request pay information from last pay period. Request expense authorization number. Request advance. Request time off. Request a wake-up call. Assigned Empty Moves Send 17 BEGIN EMPTY MOVE Send 17 BEGIN EMPTY MOVE Send 18 EMPTY MOVE STOP Send 18 EMPTY MOVE STOP Start an assigned empty move; sent as reply to EMPTY MOVE HEADER forward macro. Arrive at or depart from a stop on assigned empty move Send 50 UPDATE MANDATORY FIELDS Send 50 UPDATE MANDATORY FIELDS Reply to MANDATORY FIELDS MISSING forward macro. Send 51 UPDATE VIA MANDATORY FIELDS Send 51 UPDATE VIA MANDATORY FIELDS Reply to VIA MANDATORY FIELDS MISSING forward macro.

Circle of Service forms Confirms that NEXT LOAD ASSIGNMENT has been received PRE ASSIGNMENT CONFIRMATION LOAD CONFIRMATION / BEGIN TRIP PICKING UP (A) PICKING UP (A) PICKING UP (D) PICKING UP (D) DROPPING OFF (A) DROPPING OFF (A) DROPPING OFF (D) DROPPING OFF (D) VIA POINT (D) VIA POINT (A) VIA POINT (A) NEXT LOAD ASSIGNMENT LOAD HEADER LOAD HEADER Press REPLY PICKUP STOP PICKUP STOP DELIVERY VIA POINT VIA POINT Press REPLY Begins deadhead move to shipper if required Select A to set arrival time at stop Select D to set departure time from stop Select A to set arrival time at stop Select D to set departure time from stop Select A to set arrival time at stop Select D to set departure time from stop FORWARDRETURN One for shipper, and one for each additional pickup One for consignee, and one for each additional delivery One for each trip Optional Required One for scheduled stop that is neither a pickup nor a delivery