Facilitating Group Process Getting the team to think in unison Getting the most out of the meeting Getting the greatest value out of their work value out of their work Getting the team to think in unison Getting the most out of the meeting Getting the greatest value out of their work value out of their work

Your New Role… Keep Group Health High  To coach the team to success  To mediate differences to an advantage  To mature team’s focus and output  To validate understanding  To talk less and manage more

Your New Goal… Team Performance  Give the team success accountability  Give guidelines for success Team Agreement We did, We do, We will do. Equal air, equal share  It’s Us vs. Problem  Drive Toward Action

Your New Secret… Group Dynamics  You manage context…not content  Enlist Accountability  Listen at a different level  Grow team maturity (less me more we)  Run interference: manager, culture

Your New Tools… Great Questions  Icebreaker – engage thinking  Inquiry – enlighten understanding  Focus – redirection  Clarity – remove assumptions  Planned Paranoia - communication  Follow-up – readiness

Your New Weapon… Avoiding Traps  Getting too invested  Allowing one to speak for all  Moving too slow or too fast  Assuming  Engaging the Sound of Silence  Doing it all yourself

And don’t forget to do a … Hot Wash-up  Last 4 minutes of a meeting  Key word: Like...what is one thing you liked about today’s meeting?  Key word: Better…what is one thing that would have made this meeting better?  Share around the table  Incorporate into future meetings