Mission To deliver quality in-home support, using technology while becoming a valuable and meaningful part of people’s lives… …offering independence with creative solutions.

History of Technology in Residential Care Settings  Midland, MI  Nursing Homes  Waisman Center-Sound Response  Night Owl Support Systems, LLC

Emerging Technologies Video Did you know?

Remote Monitoring 5 Key Questions to Consider

Question #1 What is Remote Monitoring? Understanding the aspects of Remote Monitoring….

So What is Remote Monitoring? It’s Not “Electronic Monitoring” -Google is and see what comes up Remote Monitoring/Telecare – Non-medical services offering continuous remote care and oversight of vulnerable individuals, providing the support and reassurance needed manage the risks associated with independent living. – A subset of Teleservices – Enhanced services delivered over telecommunications lines

Sensors  Personal Pagers  Door/Window Security Sensors  Smoke Detectors  Carbon Monoxide Detectors  Flood/Moisture Sensors  Motion Sensors  Other Sensors Available Upon Request

Within The Home…

Equipment Features Completely Wireless in the Home Phone Line with Cellular Back-up Supports Z-Wave Technology 2-Way Communication Data Tracking Smart Sensors Portable and Adaptable to People’s Homes and Abilities

Monitoring Professional Monitors Communication with Staff/individuals served Live Monitoring Hours 9pm-7am

Monitoring (cont.) Individual Protocols and Support Plans Notifications to cell phones and /or 24 hr/day Reports/Data Tracking

Responding  Professional Responders  Trained in General Responses and Individually Tailored Supports When Needed  Emergency Types of Supports or More Predictive Types of Supports  Responders are Located in Close Proximity to Homes

 NOSS Partners with a Variety of Residential Providers for Responding  NOSS Provides Training to Partner Agencies and Their Responding Staff  NOSS Will Provide Oversight to Responding Agencies Responding and Partnerships

Question #2 How can Remote Monitoring improve your life with Community Supportive Living?

Our Philosophy and Goals of Technology Independence Privacy Inclusion/Normalization Improve Quality of Life To Overcome Barriers

Collaboration  Brainstorm with Agencies  Meet with Agencies, Teams and Guardians  Develop Efficient Support Structures  Ongoing Evaluation of Services

Process of Receiving Supports Referral Team Meeting/Education of NOSS to person/Family/Team Individual Assessment Environmental Assessment Installation Trial Period Ongoing Evaluation

Question # 3 Is remote monitoring safe?

Communication Communication is Key! – Communication nightly between staff and monitoring station – Communication with NOSS and Providers Using Community Support Collaboration among agencies

When do I need help? How will I get help when I need it if I use Electronic Monitoring? Determining the correct sensors/Staff support Emergency Needs

Question #4 Are there fiscal reasons driving your decision to use Remote Monitoring?

Why Use Technology Cost of living in a group home or assisted living averages $5000 per month per person Support using technology averages $1000 per month per home Aging and Disability population will double from 22 million to 44 million persons by 2025 The United States is facing an unprecedented shrinkage of direct care staff

Costs  Consultation/Assessment/Installation  Monthly Monitoring  Monthly Responding  Technical Support/Ongoing Evaluation FREE!  No Long Term Obligation

Question #5 What should I consider if I choose to use Remote Monitoring?

Considerations Sensor Based System vs. Video Cameras Reports vs. Third Party Access Live Monitoring vs. Alerts Independence vs. Restrictions System of Supports vs. Remote Monitoring System Redundancy within systems

How People Supported Benefit -Continue Living Independently -Safety and Security -Consistent Support -Privacy -Cost Savings

Q&A Night Owl Support Systems, LLC P.O. Box Madison, WI Phone: office toll free Fax: Website: noss.com