Mobile plans - Singtel, Starhub, m1 Kenny Su

Outline 電信業者介紹 資費方案介紹 結論

電信業者介紹 SingTel為新加坡當地最大電信業者，營運歷史也 最為悠久，同時擁有最高的市佔率 StarHub是第二大的電信業者，是最先提供電信、 網路、電視完全娛樂整合服務的營運商 M1(MobileOne)是新加坡當地最先提供3G與4G服 務的營運商，但市占率較小

SingTel, StarHub, M1比較 SingTel StarHub M1 LTE Commercial Launch Dec 2011 Sep 2012 June 2011 LTE Frequency Band 2.6GHz and 1.8GHz 1.8GHz Subscribers (4G Subscribers) (2013/04) 3,549,000 (300,000↑) N/A (270,000) 2,110,000 (146,000) LTE Coverage Nation-wide 75%↑ (Nation-wide before 2014)

LTE 市佔率 (~2013.04) 20% 42% 38%

Outline 電信業者介紹 資費方案介紹 SingTel StarHub M1 結論

SingTel - 基本方案(含IPHONE專案) 3G與4G同價(免費升級) 資費方案 語音 來電 簡訊 數據(4G傳輸) 月租費 Flexi SuperLite 100 mins FREE 500 100MB $27.90 Flexi Lite 800 2GB $39.90 Flexi Value 200 mins 900 3GB $59.90 Flexi Plus 500 mins 1000 4GB $99.90 Flexi Premium 2000 mins 2500 12GB $205.00 3G/4G同價

SingTel - 青少年方案 100 mins FREE Unlimited 100MB $27.90 2GB $39.90 資費方案 語音 來電 簡訊 數據 月租費 Flexi SuperLite [Youth] 100 mins FREE Unlimited 100MB $27.90 Flexi Lite[Youth] 2GB $39.90 Flexi Value[Youth] 200 mins 3GB $59.90 Flexi Plus[Youth] 500 mins 4GB $99.90 與基本方案價錢相同

SingTel - 語音Only & Blackberry 專案 資費方案 語音 來電 簡訊 數據 月租費 iOne SuperValue 80 mins FREE 50 - $15.00 BlackBerry Flexi Lite 100 mins 800 2GB $52.90 BlackBerry Flexi Value 200 mins 900 3GB $72.90 BlackBerry Flexi Plus 500 mins 1000 4GB $112.90 BlackBerry Flexi Premium 2000 mins 2500 12GB $218.00

SingTel - Sim卡專案 (不含手機) 資費方案 語音 來電 簡訊 數據 月租費 Flexi SuperLite SuperSIM 150 mins FREE 500 100MB $27.90 Flexi Lite SuperSIM 800 2GB $39.90 Flexi Value SuperSIM 300 mins 900 3GB $59.90 Flexi Plus SuperSIM 750 mins 1000 4GB $99.90 Flexi Premium SuperSIM 3000 mins 2500 12GB $205.00

SingTel - 預付專案 Charge Rates Local Calls/ Video Calls 8¢/min during Happy Hour (8:00pm to 7:59am on Monday to Friday; all day on Saturday and Sunday) 16¢/min during Normal Hour (8:00am to 7:59pm on Monday to Friday) International Calls FREE v019 calls to 20 destinations (only local call charges apply) For all other destinations, prevailing IDD 001/v019 charges apply Local SMS 5¢/SMS Global SMS 5¢/SMS to Telkomsel and Globe subscribers 15¢/SMS to other operators Local MMS 11¢/MMS (less than 5KB) 33¢/MMS (5KB to less than 30KB) 86¢/MMS (30KB and more) Global MMS 20¢/MMS (less than 5KB) 60¢/MMS (5KB to less than 30KB) $1.00/MMS (30KB and more) Local Data $8 hi!Card - 5.4¢/10KB $10 & $15 hi!Card - 2.7¢/10KB

Prepaid vs. postpaid 以基本專案中Flexi Premium內容來計算 Postpaid : $205.00 2000min 通話 + 2500 簡訊 + 12GB 傳輸內容 Postpaid : $205.00 Prepaid (以$15Hi!Card計算) : $3,240,425.00 其中網路費用占$3,240,000 Prepaid方式在同樣消費內容下以及對於重度網路用戶是 較昂貴的，但為較具有彈性選擇的方案

SingTel - 資料傳輸方案 For laptop with a free USB modem $19.90 $39.90 $49.90 資料用量 / 月 月繳 Priority 7.2 5GB/month $19.90 Premium 21 10GB/month $39.90 Prestige 75 10GB free local data bundle (4G - 3.4 Mbps - 12 Mbps) $49.90 Prestige 150 5GB free local data bundle (4G - 5 Mbps - 40 Mbps) $59.90 Premium 21(sim only) $29.90 Prestige 75(sim only)

Outline 電信業者介紹 資費方案介紹 SingTel StarHub M1 結論

StarHub - 基本方案 (2G/3G/LTE) 額外用量加收費用 並有加收上限 3.5G/4G同價 (免費升級)

StarHub - Prepaid 方案 (Voice) Charges Happy Prepaid SIM Cards Available in $8, $15 and $50 denominations. Local Calls (Including video calls) 1st min charging or part thereof applies 1st min 22¢, 8¢ per min #thereafter International Calls(Including Video calls~) Local Prepaid call charges† plus prevailing IDD charges (StarHub IDD 008/018) Local/Global SMS 5¢/15¢ per SMS sent Directory Enquiry Calls to Service 100 charged at 70¢ per call, plus local Prepaid call charges Local GPRS $0.05 / 10KB Pay-per-use local mobile data are pre-activated and deducted in blocks of 10KB Local & Global MMS 30¢ per MMS (less than 30kb)/80¢ per MMS (30kb and more) 

StarHub- Prepaid方案(Data Plan)(1/2) SIM Only Data bundle Speed $18 MaxMobile Prepaid Internet SIM 5 consecutive days of Internet access with up to 2GB local data bundle daily 7.2Mbps $32 MaxMobile Prepaid Internet SIM Flexible data access plan of your choice SIM & USB Modem Bundle $18 MaxMobile Prepaid Internet SIM + 7.2Mbs USB Modem @ $74 $32 MaxMobile Prepaid Internet SIM + 7.2Mbs USB Modem @ $88

StarHub- Prepaid方案(Data Plan)(2/2) MaxMobile Prepaid Internet Plans Price 7.2Mbps 2Mbps (Existing 2Mbps Customers) 1-Hour $3 $2 1-Day $6 $4 3-Day $16 $10 7-Day $25 $15 30-Day (2GB) $28 N.A. 60-Day (3.5GB)  $32

Theoretical Download Speed Typical Download Speed Range # StarHub - 資料傳輸方案 With voice plan on 2.5/3/3.5G phone Value-Added Service MaxMobile Plans MaxMobile Lite MaxMobile Value MaxMobile Premium Monthly Subscription Pay as you use $5.35+ (U.P.: $10.70) $9.95^ (U.P.: $19.90) Bundled Data N.A. 500MB 1GB Theoretical  Download Speed Up to 7.2Mbps Typical Download Speed Range # 0.9 ~ 5.1Mbps Upload Speed Up to 1.9Mbps Excess Charges 1.07 cents/KB $6.42/GB (U.P. $8.56/GB) (Promotion valid till 31 December 2013) Maximum Data Charges Capped at $94.16 Data bill capped at $64.20/month (U.P. $85.60/month) (Promotion valid till 31 December 2013)

StarHub - 資料傳輸方案 Without voice plan, for mobile & laptop Mobile Broadband   MaxMobile Lite  (6GB) MaxMobile Elite  (6GB) MaxMobile Elite  (11GB) Monthly Subscription $19.90 $30 $51^ (15% off U.P $60) Bundled Local Data 6GB 11GB Excess Local Data Charges $6.42/GB* (U.P. $8.56/GB) Data bill capped at $64.20/month* (U.P. $85.60/month) *Valid 31 December 2013 Theoretical  Download Speed Up to 7.2Mbps 4G LTE: Up to 75Mbps 3G DC-HSPA+ : Up to 42Mbps Typical Download Speed Range # 0.9Mbps ~ 5.1Mbps 4G LTE: 3.4Mbps ~ 12Mbps 3G DC-HSPA + :1.4~9.9Mbps Upload Speed Up to 1.9Mbps 4G LTE: Up to 50Mbps 3G DC-HSPA+: Up to 5.76Mbps

Outline 電信業者介紹 資費方案介紹 SingTel StarHub M1 結論

M1 - 3G/LTE 基本方案 $39 $59 $98 $198 ValueSurf+ LiteSurf+ ExtremeSurf+  Plans ValueSurf+ LiteSurf+ ExtremeSurf+ MaxSurf+ Monthly Subscription $39 $59 $98 $198 FREE Local Outgoing Calls (min) 120 300 700 Unlimited FREE Local SMS/MMS 600 800 1000 2000 Local Data Bundle 2GB 3GB 5GB 12GB Free additional 1GB for re-contracting customers Excess Data Charges $5.35 per GB, capped at $94.16 (excluding monthly subscription) 4G VAS (value added service) Monthly subscription waived until further notice (usual price: $10.70 per month) Download Speed  3G – Up to 7.2Mbps 4G – Up to 75Mbps Typical download speed range* (at fixed locations): 0.6 to 4.4Mbps Typical download speed range* (at fixed locations): 4.8 to 21.0Mbps

M1 - 3G 額外方案 最高用量為18.8GB/month SunLite SunSaver SunSaver Plus SunMax   SunLite SunSaver SunSaver Plus SunMax Monthly Subscription $19.26 $25.68 $48.15 $82.93 Free Local Outgoing Calls (min) Free $16.05 bundle for any combination of Voice/ Video Calls, Local & Global SMS/ MMS, IDD and Data 100 300 700 Free Local SMS/MMS 500 Local Data Bundle (Up to 7.2Mbps) Available on a pay-per-use basis.  Data usage is charged at $0.107/10KB and capped at $201.16 per month. Typical download speed range* (at fixed locations): 0.6 – 4.4Mbps 最高用量為18.8GB/month

5¢ to XL Axiata 15¢ to other destinations M1 - Prepaid 方案 Voice/Video Calls (All day on weekends & weekdays, 8pm to 7.59am) 8¢/min Voice/Video Calls (Weekdays 8am to 7.59pm) 16¢/min Local SMS 5¢ Global SMS 5¢ to XL Axiata 15¢ to other destinations Local GPRS 0.2¢/KB* MMS 31.5¢ (≤30KB); 84¢ (>30KB) Free Incoming Calls all day 60¢/ day 4G Local Data 7 Days $7 1GB 30 Days $20 *With FREE 10MB Bundle on every M Card

M1 - DIY Plan Step 1: Start with a basic plan D.I.Y. Basic Plan  50 mins Free Outgoing Calls, (Local voice and video), 150 Free Local SMS/MMS $16.05 Step 2: Add on as many options as you like Standard Add-ons 100 mins Talktime + $10.70 300 SMS/MMS 100 Global SMS + $10 Free IDD 021 Calls to 19 Destinations + $5 2-year Handset Contract Data Add-ons 200MB Local Data + $8.56 1GB Local Data + $12.84 Love to Talk Add-ons Unlimited Calls to 5 M1 Friends 500 mins to M1 numbers 250 mins Weekend Calls Executive Add-ons Caller Number Display & Caller Number Non-Display & Multi-SIM + $16.05 Roaming Subscription & Roaming Data 6MB + $30.00 50 mins Free IDD 021 Calls to Philippines/ Indonesia & 50 Global SMS + $15

M1 - M1 SunSurf VAS Data plan   SunSurf Lite+ SunSurf Max+ Monthly Subscription $8.56 $12.84 Free Local Data Bundle 200MB 1GB Excess Charges $5.35 per GB, capped at $94.16 (excluding monthly subscription) Download Speed  (Up to 7.2Mbps) Typical download speed range* (at fixed locations): 0.6 – 4.4Mbps Get Faster Download Speed of up to 75Mbps with 4G VAS Monthly subscription is waived until further notice (usual price: $10.70 per month) Typical download speed range* (at fixed locations): 4.8 - 21.0Mbps

Exclusive benefit for re-contracting customers: Free additional 1GB For laptop with USB modem (2yr contract) 4G Mobile Broadband Plans mData Value+ / Value V+ mData Lite+ / Lite V+ mData Max+ / Max V+ 4G Discounted Monthly Subscription^ $22 $29.90 $50 Data Bundle 2GB 5GB 10GB Exclusive benefit for re-contracting customers: Free additional 1GB Excess Data Charges $5.35 per GB, capped at $94.16 (excluding monthly subscription) Theoretical Download Speed – 3G – 4G 21Mbps~ 75Mbps Typical Download Speed Range* (at fixed locations) – 3G – 4G     0.9Mbps to 6.4Mbps 4.8Mbps to 21.0Mbps Upload Speeds of up to – 3G – 4G   5.76Mbps~ 37Mbps 4G USB Stick $58 Free 4G Mobile Wifi Modem $108 $68 $48

Exclusive benefit for re-contracting customers: Free additional 1GB For laptop in short term/6 months 4G Mobile Broadband Plans mData Value+ / Value V+ mData Lite+ / Lite V+ mData Max+ / Max V+ 4G Monthly Subscription^ $34 $50 $79 Data Bundle 2GB 5GB 10GB Exclusive benefit for re-contracting customers: Free additional 1GB Excess Data Charges $5.35 per GB, capped at $94.16 (excluding monthly subscription) Theoretical Download Speed – 3G – 4G  21Mbps~ 75Mbps Typical Download Speed Range* (at fixed locations) – 3G – 4G     0.9Mbps to 6.4Mbps 4.8Mbps to 21.0Mbps Upload Speeds of up to – 3G – 4G   5.76Mbps~ 37 Mbps Device Free rental 4G USB Stick

Outline 電信業者介紹 資費方案介紹 結論

各家基本方案比較 公司/方案 通話量 資料傳輸量 計價 SingTel Flexi Lite 100 min 2GB $39.90 Flexi Value 200 min 3GB $59.90 Flexi Plus 500 min 4GB $99.90 Flexi Premium 2000 min 12GB $205.00 StarHub Smart Surf Lite 2G $38 Smart Surf Value 300 min 4G $58 Smart Surf Premium 700 min 6G $98 Smart Surf Elite 12G $205 M1 ValueSurf+ 120 min 2G + 1G** $39 + $10.7* LiteSurf+ 3G + 1G** $59 + $10.7* ExtremeSurf+ 5G + 1G** $98 + $10.7* MaxSurf+ Unlimited 12G + 1G** $198 + $10.7* * For 4G LTE ** For re-contracting customers

各家Laptop資料傳輸方案比較 公司/方案 資料傳輸速度[LTE]* 資料傳輸量 方案月繳 SingTel Prestige 75 3.4 – 12 Mbps 10GB $49.90 Prestige 75[Sim only] $39.90 Prestige 150 5 – 40 Mbps 5GB $59.90 StarHub Lite 0.9 – 5.1 Mbps 6GB $19.90 Elite(6GB) $30.00 Elite(11GB) 11GB $51.00 M1 Value+ 4.8 – 21.0 Mbps 2 + 1GB** $22.00 Lite+ 5 + 1GB** $29.90 Max+ 10 + 1GB** $50.00 Value+[6 month] $34.00 Lite+[6 month] Max+[6 month] $79.00 * Typical download speed ** For re-contracting customers

觀察 新加坡電信業者中，SingTel與StarHub目前是採升 級LTE不加價的部分鼓勵消費者使用LTE服務；M1 則是採用VAS(Value-added Service)的方式 沒有真正網路吃到飽的服務，三家都有超額收費 的機制，間接保障所有消費者的連線品質 (Fair Policy, 公平準則)