MGT/437 – Project Management © Westbrook Stevens 2001 4/12/2015 Problem Solving.

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Presentation transcript:

MGT/437 – Project Management © Westbrook Stevens /12/2015 Problem Solving

MGT/437 – Project Management © Westbrook Stevens /12/2015 Solving Organizational Problems Wall Created By Problems and Barriers Team Work X Communication Force Decision Making and Problem Solving Tools Skill Obtained in Using Tool Time When Problem Has Been Communicated and Team Has Been Empowered

MGT/437 – Project Management © Westbrook Stevens /12/2015 Solving Organizational Problems Wall Created By Problems and Barriers Team Work X Communication Force Skill Obtained in Using Tool Time When Problem Has Been Communicated and Team Has Been Empowered The Best Tools Will Never Work If The Time Is Not Available

MGT/437 – Project Management © Westbrook Stevens /12/2015 Solving Organizational Problems The Best Tools Will Never Work If The Team Has No Skill in Using Them Or If it is the Wrong Tool for the Job

MGT/437 – Project Management © Westbrook Stevens /12/2015 Solving Organizational Problems May Require Changing The Tool

MGT/437 – Project Management © Westbrook Stevens /12/2015 Number of Defects Different Types of Defects or Problems or Complaints

MGT/437 – Project Management © Westbrook Stevens /12/2015 Number of Defects What if Cost To Our Organization Looked Like the Green Bars?

MGT/437 – Project Management © Westbrook Stevens /12/2015 Number of Defects What if Risk to Safety Looked Like the Red Bars?

MGT/437 – Project Management © Westbrook Stevens /12/2015 Prioritization and Selection Techniques CriteriaA: CostB: Quality C: TimeD: Service E: Easy to Use A: Cost B: Quality C: Time D: Service E: Easy to Use Same Thing A A A A B B B C E/CE =

MGT/437 – Project Management © Westbrook Stevens /12/2015 Compare Using Criteria of Cost Weighted as 5 Software Number 1Number 2Number 3Number 4Number 5 Number 1 Number 2 1 Number 3 12 Number Number Same Thing X5=

MGT/437 – Project Management © Westbrook Stevens /12/2015 Compare Using All Criteria Criteria / Software Number 1Number 2Number 3Number 4Number 5 Cost = Quality = Time = Service = Easy to Use = Total