Audio Quality Call Reliability Dropped Calls Failed Calls Broken up Audio Delayed Audio Distorted Audio Low Volume Noise Echo One Way Audio Network.

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Presentation transcript:

Audio Quality Call Reliability Dropped Calls Failed Calls Broken up Audio Delayed Audio Distorted Audio Low Volume Noise Echo One Way Audio Network Core Performance Gateways Devices

Pre Call Diagnostics QoE Reports and CQM Server Logging Network Capture Log Parsing Servers Endpoint Network

Assert Threshold s Values Achieve Prioritize Fix Maintain Process Tools