Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

2 Outline  Infrastructure Upgrades  Transport Operational Planning  Event Statistics  Problems Encountered and Lessons Learned  Key success Factors  What would we have done differently  ITS integration

3 Road Upgrades around Stadium

4 Upgrading of sidewalks

5 New Street Furniture

6 Upgrading of existing road signs and street name plates

7 Polokwane Transport Operations Scope  Peter Mokaba Stadium capacity  Fan Fest Park capacity  2 Park and Ride sites (North 5,000 vehicles; South 3,500 vehicles)  Stadium Precinct – Fan Walk  Road closures parking permits and access to residents and businesses on match days

8 Polokwane Transport Operations Scope  Resources (i.e. 120 Ambassadors, 133 Marshals, 170 Security Guards, 70 Supervisors) to assist with transport logistics  Fleet procurement strategy (125 buses, 365 minibus taxi’s, drivers operating licences etc)  Transport Operational Budget: ZAR 62 million (Feb to July)  Transport marketing and communication

Legend P&R North route P&R South route Ring Route North Loading P&R South Loading Airport Loading Ring Road Loading Rail Loading Polokwane Transport Logistical Footprint

10 WEBSTER OOST HOOG MAGAZYN PLEIN COMPENSATIE DORP VOORTREKKER BICCARD HANS V RENSBURG LANDDROS MARE SUID Intercity + Tour Coaches PS 14 FAN PARK P&R South LOADING SCHOEMAN CHURCH BURGER MARSHALL P&R North LOADING SUID Air por t Rail Ring Rd CTH G3 G1 G5 Search Park and Log Point Pedestrian Routes Park & Ride South Loading Area Park & Ride North Loading Areas Tour Coach Parking Road closures / traffic management area N1 FAN WALK Stadium Precinct First Match Day

11 13:30 Match Day 1 15:25 (+- 10min after Match end)

12 13:30 Match Day 1 15:25 (+- 10min after Match end) 15:39 (+- 25min after Match end)

13 13:30 Match Day 1 15:41 (+- 30min after Match end) 15:44 (+- 30min after Match end)

14 WEBSTER OOST HOOG MAGAZYN PLEIN COMPENSATIE DORP VOORTREKKER BICCARD HANS V RENSBURG LANDDROS MARE SUID Intercity + Tour Coaches PS 14 FAN PARK P&R South LOADING SCHOEMAN CHURCH BURGER MARSHALL P&R North LOADING SUID Air por t Rail Ring Rd CTH G3 G1 G5 Search Park and Log Point Pedestrian Routes Park & Ride South Loading Area Park & Ride North Loading Areas Tour Coach Parking Road closures / traffic management area Stadium Precinct N1 FAN WALK Remaining Matches

After Match Day 1 – Improved Crowd Control TOP Vehicles stacking before stadium evacuation

16 After Match Day 1 – Improved Crowd Control

17 Match Day 2 Match Day 2

18 Match Day 3

Transport Statistics

All Polokwane Match days Summary for Four Days Total Passengers boarding PT vehicles Total Vehicles entered P'nR Total Occupants Drop off Average passengers/ vehicle 3.47 Kick-off Summary for Four Days Total Passengers boarding PT vehicles Total Vehicles entered P’nR Total Occupants Drop off Average passengers / vehicle3.47

Kick-off

22 Overview of Match Day Transport issues  Fan Park attendance low except when National team played  Spectators start arriving 4 hours before kick-off  Critical period is after the Match / crowd management  Language remains an issue: use colour coding  Once inside the Stadium Precinct, the pedestrian signage became irrelevant People tend to follow the masses

23 Overview of Match Day Transport issues  Relationships between the Traffic Police, Police and Transport Team very important  Website / Communication for spectators important  National consistency: signage, travel information, special travel group arrangement (STGs), general transport operations  Confed Cup a useful learning experience for host country and cities

24  Signed contracts with the bus and taxi industries, including penalties, resulted in a quality, professional fleet that went the extra mile in delivery the service with no incidents.  All members of the transport management team were familiar with the plans and worked well as a team.  Radios provided in easy communication and rapid resolution of issues.  Cooperation and communication between Law Enforcement Agencies and the transport team resulted in a successful implementation of the project. Key Success Factors

25  Budgets and finances need to be secured well in advance in order to procure items and pay service providers.  Tenders and procurement of service providers need to be concluded well in advance of the event in order to ensure supply and delivery of items and services.  Communication between the various entities (MATCH, LOC, OC, National Government) needs to be improved.  Vehicular signage worked well, but pedestrian wayfinding inside Stadium Precinct could have been done differently What could have been done differently

26 ITS Integration

27 ITS Project Scope  Improve traffic signal control and management  Detailed design of traffic signal settings and synchronisation of signals  Procure new controllers and upgrade old controllers  Install communication to link to central control  SARTSM Requirements  Expand CCTV network & Upgrade Control Room

Legend P&R North route P&R South route Ring Route North Loading P&R South Loading Airport Loading Rail Loading Ring Road Loading Polokwane Transport Logistical Footprint

29 To achieve optimal synchronisation for the Transport Operational Plan (TOP) routes, 80 new controllers were installed, with 320 new traffic signal timing plans. “This included the morning peak, off- peak, afternoon peak and night plans.” Optimisation of Traffic Signals

30 Automotor Instation

31 Event Timing Plans

32 Optimisation of Traffic Signals

33 Queue NO Queues

34 Optimisation and Synchronisation Benefits As part of the Grobler Street Study, the following benefits were achieved by implementing the optimised traffic signal timing plans and synchronisation of intersections on the arterial (16 Intersections) %CH R 11, (Rand / day) Operating Cost %CH (Litre/day) Fuel Consumption %CH (kg/day) Carbon Dioxide

35 Optic Fibre and CCTV Network - 20km of Optic Fibre cables have been installed as part of the project. - Approx 10km in an Aerial position and 10km trenched and sleeved of the CCTV Cameras have been connected to the Optic Fibre network. - 9 of the CCTV Cameras wirelessly connected to the Control Centre via repeater sites.

WIRELESS CCTV CAMERAS -Repeater Site 1: Fire Department Mast -Repeater Site 2: Nedbank Building -Repeater Site 3: Peter Mokaba Stadium Wireless CCTV Cameras

CCTV Monitoring

Assistance via Control Room Operator View of CCTVs TOP Vehicles stacking before stadium evacuation

Assistance via Control Room Marshals regulating spectators not jumping the queue Spectators using the “Crowed Control” Fencing area.

Assistance via Control Room Fire hazard at North P&R (smoke detected) Vehicles parked at South P&R (spare capacity)

Assistance via Control Room Identifying TOP Route obstructions Tracking of TOP transport vehicles and obtaining locations

Assistance via Control Room Monitoring use of exclusive TOP vehicle lanes Increased width of exclusive TOP vehicle lanes

Variable Message Signs (VMS)

Thank You