Academic Education Chain Operation Model Petko Ruskov, Andrey Ruskov Sofia University “St. Kliment Ohridski” e-Mail: petkor@fmi.uni-sofia.bg

Content 1 INTRODUCTION 2 BUSINESS PROCESS MANAGEMENT SYSTEMS AND ACADEMIC PROCESSES MANAGEMENT 3 METHODOLOGY AND PREVIOUS WORKS 4 AN ACADEMIC CHAIN OPERATIONS MODEL 5 CONCLUSION

Introduction This paper presents one approach for modeling the educational processes as a value added chain. We attempt to interpret and compile existing business, governance and education processes reference models and suggest an example Academic Chain Operation Model (ACOM). The latter can be used to develop an Academic Chain Operation Reference Model (ACORM) in the same way it is with already established business models.

Methodology and previous works We follow the BPM methodology. Our approach uses BPM tool to describe, model, animate and simulate the chosen processes. Previous works Education and Training Models The Sharable Content Object Reference Model (SCORM) Blended Learing System Structure (BLESS) The Value Chain Operations Reference model – VCOR Information Technology Infrastructure Library (ITIL®) FEA Consolidated Reference Model Supply Chain Operations Reference Model (SCOR) Design Chain Operations Reference model (DCOR) …

Blended Learing System Structure (BLESS) Source: M. Derntl, R. Motschnig-Pitrik / Internet and Higher Education 8 (2005)

References model framework

The Value Chain Operations Reference model – VCOR Source: The Value Chain Group, Inc.

Information Technology Infrastructure Library (ITIL®) © IBM Corporation 2005 All Rights Reserved

Federal Enterprise Architecture (FEA) Consolidated Reference Model V. 2.0 Source: Federal Enterprise Architecture (FEA) Program

FEA consists of a set of interrelated “reference models” Performance Reference Model (PRM) Business Reference Model (BRM) Service Component Reference Model (SRM) Technical Reference Model (TRM) Data Reference Model (DRM)

Supply Chain Operations Reference Model (SCOR) © 2006 Supply-Chain Council, Inc.

Design Chain Operations Reference-model (DCOR) © 2006 Supply-Chain Council, Inc.

APQC Process Classification Framework

Decomposition the processes into groups Following the APQC research on process (APQC 2006) we can decompose the educational processes into following groups: Category Process Group Process Activity

Category Academic Chain Operations Model (ACOM)

Process Group Curriculum process group chain model

For each of the above model’s processes we have to describe Mission Goals Scope Includes Excludes Key Performance Indicators Workflow Roles

Process A very simple example Seminar process model

Visual Models, Patterns We can make good practices explicit and reusable.

Conclusion Our dynamic life requires from us to implemented new educational methods and forms, according to various existing needs. The elements of ACOM have been developed to model the academic activities associated with selected phases of the educational process. It shows the approach how to model and simulate educational activities and in this way to satisfy the learner's demand and to synchronise activities between educational institutions.

*Acknowledgement* The work on this chapter has been sponsored by the TENCompetence Integrated Project that is funded by the European Commission's 6th Framework Programme, priority IST/Technology Enhanced Learning. Contract 027087 (www.tencompetence.org)

Thank you Q&A Petko Ruskov Sofia University “St. Kliment Ohridski” Mobile: +359 885 302567 e-Mail: petkor@fmi.uni-sofia.bg