References Alexander, Jeffrey A., et al. "Organizational structure for addressing the attributes of the ideal healthcare delivery system."

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References Alexander, Jeffrey A., et al. "Organizational structure for addressing the attributes of the ideal healthcare delivery system." Journal of Healthcare Management Nov.-Dec. 2008: Health Reference Center Academic. Web. 29 June Dhatt, G. S., Damir, H., Matarelli, S., Sankaranarayanan, K., & James, D. M. (2011). Patient safety: patient identification wristband errors. Clinical Chemistry & Laboratory Medicine, 49( 5), doi: /CCLM Duke University Medical Center. (2005). Patient safety - quality improvement. What is quality improvement? Retrieved from Department of community and family medicine: Institute for Healthcare Improvement. (2011, July 7). Pareto diagram. Retrieved from the Institute for healthcare improvement: Institute for Healthcare Improvement. (2011, April 24). Science of improvement: Establishing measures. Retrieved from IHI: Khalighi, M. (2007, August). Basics of quality improvement. Retrieved from: Lichtner, V., Wilson, S., Galliers J. R. (2008). The challenging nature of patient identifiers: an ethnographic study of patient identification at a London walk-in centre.Health Informatics Journal, 14 (2), Doi: / X McCaughrin, William C., & Olden, Peter C. "Designing healthcare organizations to reduce medical errors and enhance patient safety." Hospital Topics Fall 2007: 4+.Health Reference Center Academic. Web. 29 June Mollon, D., & Fields, W. (2009). Is this the right patient? An educational initiative to improve compliance with two patient identifiers. Journal Of Continuing Education In Nursing, 40(5), doi: / National Institute of Standards and Technology. (2010, September 13). Baldridge performance excellence program. Retrieved from NIST: O'Daniel, M., & Rosenstein, A.H. (2008, April). Professional communication and team collaboration. Patient safety and quality: An evidence-based handbook for nurses. Retrieved from Parisi, L. (2003). Patient identification: the foundation for a culture of patient safety. Journal Of Nursing Care Quality, 18 (1), Ransom, E. R., Joshi, M. S., Nash, D. B., & Ransom, S. B. (2009). The healthcare quality book, vision, strategy, and tools. (2 ed.). Washington, DC: Health Administration Press The joint commission. (2011, December 11). Hospital: 2012 national patient safety goals. Retrieved from The joint commission: The joint commission. (2012, June 22). Facts about the national patient safety goals. Retrieved from The joint commission: Woodard, T.D. (2005). Addressing variation in hospital quality: Is six sigma the answer? Journal of Healthcare Management, 50(4). Retrieved from ACHE: