Office Solutions Presentation to NWPCSS March 13 th 2014 Delivered by Mike Low / Stuart Derbyshire

Office Solutions Agenda Spend Figures 2013/14 Review of MPP – lines of engagement 2014 MPP New Figures by Consortium Marketing E-procurement update New Account Managers Call Plans Closed Loop Office Depot & Office Max merger update AOB

Office Solutions Education Spend 2013/14

Office Solutions MPP Account Management Approach E-proc – the majority of end user are now online. Compliance – Frameworks for Bulk paper and individual universities going out to tender for Ink and Toner, limit the one stop shop approach through this agreement. Weekly Delivery – Multiple end users, not all on one campus. Payment in 10 days – Credit card transaction no problem, however, invoicing customers still take 30 days and in some exceptions end user budget holders delay payments by up to 60 days… 2014 MPP Plan – To meet with each Consortium and go through contract compliance by University.

Office Solutions MPP VALUE 2012/13

Office Solutions Marketing Update: P1 – New Products P2 – First Aid P3 – Health & Safety

Office Solutions E-Procurement update… Science Warehouse Entering a new contract with SW as of April 2014, which includes reduced Transaction fees for Office Depot from 3% to 1.5%. Office Depot will manage the price uploads per SW customer, this will assist OD and the Universities with a clear picture as to what has changed instead of being told pricing and UOM have changed significantly. The VAT issue has still not been resolved by SW, but it is in there pipeline to complete….

Office Solutions Current Members using Science Warehouse

Office Solutions New Account Management Diane Hallet – HEPCW 8 years Office Supplies Experience, Welsh based Account Manager Covering Public Sector and Education Ellie Hendrey – Inside sales Ellie has over 3 years Office supplies experience, and has joined the team since November 2013, Ellie looks after Education customers only whose spend ranges from 0 to 45K East Anglia/North London – TBC Still searching

Office Solutions Account Management Activity 20 day call cycle plans

Office Solutions Closed Loop Update Update sheets to each member

Office Solutions Office Depot & Office Max update Stuart Derbyshire

Office Solutions AOB

Office Solutions Thank you