TIPS REGARDING FORMATTING Delivering whole system change by building, embedding and sustaining improvement capability in health and social care systems in London Integrated, system wide approach Patient not organisation focused, robust financial modelling & risk share Reduced variation & duplication Focusing on admission avoidance, reduction in length of stay & care/assessment at home Robust system wide impact assessment & evaluation Utilising Key Lines of Enquiry to identify opportunities for improvement Triangulation of system wide data, to develop one version of the truth, with honest reporting Effective clinical engagement & governance to support sustainable evidence based improvement Facilitate and enable whole system improvement using recognised QI approaches TIPS REGARDING FORMATTING Use graphic elements, like boxes, to highlight each section of your poster. Use space to create emphasis. Use no more than 2-3 colours, and dark type on a light background. Conclusions first, keep them short and to the point in the upper left-hand corner. Simple graphs are effective graphs. Make the text big enough to read. Use Arial or Lato font. ALWAYS left align the text. Keep your headings the same size and style throughout. Avoid chaos, keep the layout easy for the eye to follow. Images and graphs say more than words, so keep your poster visual. If you are using a photo, avoid web images – use at least 150 dpi, but no more than 300 dpi. Don’t forget any other logos where necessary. Using improvement quality processes Using a patient-centred approach Undertaking whole-systems engagement Enhancing staff experience Improve on efficiency and productivity gains Empowering approach, coaching & skill development to support sustainability Develop co-designed and locally owned solutions Effective clinical governance, local ownership & patient centred delivery mechanisms Cross organisational working, with effective staff engagement & communication Honest reporting, celebrating local successes Patient focused approach e.g. care closer to home, reduced length of stay & effective patient choice Development of evidence based pathways which cross traditional organisational boundaries Reduced variation, duplication & simplification of processes & pathways – system wide Implementation of patient focused best practice e.g. D2A, CLD etc. with system wide sign-up Honest broker working across and engaging with whole systems Partnership work – BCF Leads, STP, ECIST/other improvement teams Multiagency approach – with CCGs, Trusts, Community, Social Care, Local Authorities, Voluntary Sector, LAS, Care Homes, STPs etc. End-to-end UEC improvement approach, not single organisation or departmental centric To find out more, please contact: hlp.uecprogramme@nhs.net @healthyLDN

Operating Model: How HLP can make an impact in UEC systems Respond to what clinical and professional leaders are seeing on the ground Align actions and improvement programmes with the UEC CPLG and UEC Board Work with local systems to deliver key objectives & maximise performance Use best practice tools, national guidance, communication plans, staff engagement strategies, QI, methods, develop sustainable programmes of work Common delivery models Collaboration with UEC Board and CPLG Locality intensive support Collaboration across London to achieve improvement around common challenges Understand local system requirements, align with regional and national priorities, recognise successful models for sharing best practice TIPS REGARDING FORMATTING Use graphic elements, like boxes, to highlight each section of your poster. Use space to create emphasis. Use no more than 2-3 colours, and dark type on a light background. Conclusions first, keep them short and to the point in the upper left-hand corner. Simple graphs are effective graphs. Make the text big enough to read. Use Arial or Lato font. ALWAYS left align the text. Keep your headings the same size and style throughout. Avoid chaos, keep the layout easy for the eye to follow. Images and graphs say more than words, so keep your poster visual. If you are using a photo, avoid web images – use at least 150 dpi, but no more than 300 dpi. Don’t forget any other logos where necessary. To find out more, please contact: hlp.uecprogramme@nhs.net @healthyLDN