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Evolving Faculty Development and Support Ben Hambelton and Kevin S. Wilson Boise State University Academic Technologies

Case Study: Bridging the Chasm Objectives Increase use of new-media technology by mainstream faculty. Develop and deliver training. Establish facilities to support practice and development with new-media tools. Create online resources to connect early adopters with mainstream faculty.

Case Study: Objectives Increase the number of faculty with the skills to infuse technology into the curriculum. Enhance access and quality by developing online versions of general education core courses. Provide technical skills training and support for students.

Case Study: Objectives Develop 50 hybrid courses combining the best features of face-to-face instruction with the best features of online learning. Evaluate the effectiveness of the hybrid courses in comparison with face-to-face courses and with fully online courses. Experiment with scheduling to maximize facilities use. High Tech; High Quality; Hybrid

Transform teaching through the appropriate use of technology to improve learning outcomes

Transformation From... Teacher centered Passive Lecture/demo Face-to-face To... Learner centered Engaging Active learning Hybrid

Transformation

Thesis Provide effective training. Use sponsored projects to create an enabling environment, which... generates a critical mass of participation, which... creates a transformative effect on the institution and ultimately on teaching.

Stage 1: Provide Effective Training

Effective Training Faculty must know what is possible. Faculty must master the technology before reaping more significant benefits. Training must focus on facultys perceived needs. Training must provide opportunities for immediate application.

Effective Training: Chasm Activities Instructional-problems questionnaire Training needs survey Institution-wide infrastructure assessment Summer Instructional Technology Institute

Effective Training: Chasm Best Practices in Adult Training Adult development Staff development Planned change Motivation theory Guide to Best Practices in Training Instructor Guides and Templates

Effective Training: Chasm Awareness - know what is possible Demonstrations / Examples of effective practice Teaching with Technology newsletter Online tutorials Online database of instructional software Online database of innovative practices

Effective Training: Chasm Skills Training and Instructional Design Effective instructional design isnt taught to faculty; it emerges from reflective application. Effective instructional design can be modeled. Pedagogy can be embedded in skills training, but the real payoff comes with application.

Effective Training: CoreOnline Immediate Application: Graduated Development Model 1st Semester: training 2nd Semester: web presence 3rd Semester: interactive web 4th Semester: pilot online course 5th Semester: refine and revise

Effective Training: H 3 Hybrid Project Experiential 8-week hybrid seminar Course design process Active learning strategies Student perspective Immersive 8-week development institute Full-time course development Peer review Consultant review Media trailers Pedagogy workshops and technology demonstrations

Stage 2: Create an Enabling Environment

What is an Enabling Environment? Robust technical infrastructure Network/classroom equipment Access to desktop development equipment and software Course-management system Assistance and consultation

What is an Enabling Environment? Supportive Policies Intellectual-property policies Copyright guidelines Promotion and tenure policies Flexible assignments Technology Strategic Plan

What is an Enabling Environment? Supportive Administrative Procedures Online and web-enhanced services Help desks (drop in, online, and telephone support) Student preparation and support services E-Learning at Boise State: Online Orientation Introduction to E-Learning at Boise State Course notes and identifiers

What is an Enabling Environment? Public Recognition and Rewards Promotion and Tenure: credit for use of technology Recognition from administration Publicity, on campus and off Incentives and support: stipends, laptops, release time, Student Technology Assistants Communicated priority Food

Creating an Enabling Environment Principal strategy: Develop strategic institutional initiatives aimed at specific curricular targets or specific audiences

Benefits of Institutional Projects versus Individual Initiatives

Individual Initiatives 1000 flowers bloom Unrestrained creativity Diverse projects Sense of empowerment Rewards initiative Lacks Sustainability Barrier removal Low Impact Limited replicability Engages only the early adopters

Institutionally Sponsored Initiatives Barriers and impediments are addressed institutionally. Policy can be altered or created. Bureaucracy can be made to yield to reason. Resources are more willingly invested. Public success is an important priority.

Institutionally Sponsored Initiatives Clearly communicate priority and importance. Vest ownership and responsibility across the institution. Generate facilitative responses. Enlist those who would otherwise not participate.

Case Study: CoreOnline Institutional Sponsorship General education core Provost sponsorship Deans involvement Department ownership Institutional responsiveness

Case Study: CoreOnline Results Infrastructure improvements Policy changes Procedure improvements Support services Publicity and recognition Contagion

Creating an Enabling Environment Key Elements Gain genuine central administration sponsorship Identify a target of significance and value Provide critical incentives and support Remove perceived barriers Provide public recognition

Case Study: CoreOnline Leadership of chief academic officers General education core curriculum Incentive Combination Laptop computer with software Stipend Support Removal of perceived or actual barriers Infrastructure improvements Policy and procedures adjusted Faculty Mentors Student Technology Assistants Recognition

Effect of the Enabling Environment Creates necessary and sufficient conditions to support contagion. Stimulates early and middle adopter groups. Generates a critical mass of participation. Generates a new wave of innovation and experimentation.

Enabling Environment + Institutionally Sponsored Projects Institution is transformed in the process Informal social/learning spaces (Intellectual Communities Project)

Enabling Environment + Institutionally Sponsored Projects Interactive Learning Center

Enabling Environment + Institutionally Sponsored Projects Studio D New language (web-enhanced, hybrid, virtual)

Model For Faculty Development Stage 1: Foundation of effective training Stage 2: Creation of an enabling environment through institutionally sponsored projects Stage 3: Generation of a critical mass of participation Stage 4: Transformation of the institution Stage 5: Advancement through new sponsored projects and continued training Stage 6: Transformation of practice

Model For Faculty Development Transformation of the Institution Critical Mass + Sponsored Initiative Transformation of Learning Enabling Environment + Sponsored Initiative Critical Mass of Participation Skilled Faculty Demand for Enabling Environment Effective Training Skilled Faculty

Evolving Faculty Development and Support Ben Hambelton and Kevin S. Wilson Boise State University Academic Technologies