Director Generals meeting in Maastricht Public Sector Performance & Governance in the Context of the Lisbon strategy Director Generals meeting in Maastricht 22.-23.11.2004

PUBLIC ADMINISTRATION PUBLIC SECTOR PERFORMANCE SOCIO-ECONOMIC FACTORS INDIVIDUAL PUBLIC SERVICES Education Healthcare CULTURE SYSTEMS COLLECTIVE PUBLIC SERVICES Law & Order PUBLIC ADMINISTRATION Legislation Policymaking Public management DEMOGRAPHIC FACTORS

PUBLIC SECTOR PERFORMANCE SOCIO-ECONOMIC FACTORS POLICY & SERVICE DELIVERY CULTURE SYSTEMS Other policy & service areas Education Healthcare Law & Order PUBLIC ADMINISTRATION Legislation Policymaking Public management DEMOGRAPHIC FACTORS

BASIC ASSUMPTION …the performance of welfare states is linked to their institutions and their key characteristics (demographic, socio-economic, cultural and system characteristics) OBS! The performance is also linked to the people, processes and technology within and between the institutions.

Policymaking & Regulation PUBLIC GOVERNANCE & PERFORMANCE SOCIO-ECONOMIC FACTORS CAPACITY TO INNOVATE CULTURE SYSTEMS PEOPLE Service Delivery Policymaking & Regulation TECHNOLOGY PROCESSES DEMOGRAPHIC FACTORS

The Lisbon strategy and the Public Sector Sustainable Economic Growth The quality of the European, national and regional policymaking in various Lisbon policy areas Defining and implementing strategic changes by combining people, processes and technology Public sector as a policy-maker and regulator Public sector as the biggest single industry The EU as the world’s most competitive and dynamic knowledge-based economy capable of sustainable economic growth with more and better jobs and greater social cohesion. Employment Social Cohesion Public sector as a key service provider Public-private partnerships in public service delivery: principles, practices and experiences

Public Sector Performance & Governance in the Context of the Lisbon strategy How the role and the contribution of the public administration (policymaking, legislation, management) is defined and positioned in the contexts of public sector performance and the delivery of the national and Lisbon strategies? How to deepen and broaden our understanding about the performance mystery hidden in the “black box” (people, processes and technology within and between organizations)?

Open Method of Coordination – stages of evolvement; EPAN ? ...XXX Integrating the European and national goals Joint actions Shared goal setting Performance reporting & joint monitoring Ambitions Analysed case studies & best practices Peer reviews & Benchmarking Information sharing Commitment