Introduction to Faith in Action Evaluation Resources Danijela Korom-Djakovic Public/Private Ventures September 18, 2007

FIA Evaluation Resources Available on the Extranet http://www.fiavolunteers.org/extranet/extranet.cfm Purpose of the resources

Features of the resources Easy-to-read Brief Use examples Have suggestions for additional resources and weblinks Adaptable worksheet, form, survey and letter templates

Overview of the resources 1. The Uses and Purposes of Program Evaluation Highlights the ways programs can use program evaluation results 2. Guidelines for Program Evaluation Lists key characteristics of good program evaluations 3. Flowchart of the Evaluation Process Provides an overview of key steps involved in program evaluation 4. Program Logic Model Worksheet Contains instructions and a worksheet programs can use to create program logic models

Overview of the resources (cont.) 5. How to Focus Your Evaluation: Selecting Outcomes and Indicators Highlights key questions to help programs determine what to focus on in their evaluations 6. Planning a Program Evaluation Worksheet Can help facilitate the planning phase of the evaluation 7. Tips on Creating Survey Questions and Increasing Response Rates Lists essential practices for survey development and getting more people to respond to the survey 8. Data Collection Worksheet Simple form to keep track of different aspects of data collection

Overview of the resources (cont.) 9. Program Evaluation Timeline  Simple form to keep track of activities in your evaluation 10. Tips for Data Tracking and Processing  Suggestions for tracking and processing data 11.Tips for Analyzing Evaluation Data  Suggestions for approaches to analyzing qualitative and quantitative data 12. Tips for Presenting Evaluation Data  Suggestions for writing up evaluation reports 13 & 14 Program Evaluation Resources on the Web and in Print Annotated bibliographies of additional resources on program evaluation and methods

Overview of the resources (cont.) Surveys and forms Care Recipient Satisfaction Survey Volunteer Training Evaluation Form Volunteer Satisfaction Survey Caregiver Satisfaction Survey Community Member Awareness Survey Board Member Self-Evaluation Presentation/Workshop/Meeting Evaluation Form Donor Survey

Overview of the resources (cont.) Each survey: Can be modified Has an Excel data entry template (except Board Member Self-Evaluation) Has been tested Has pre-coded questions: How often do you donate to Faith in Action? (Check only one box.) 1 I made my first donation this month 2 More than once a month 3 Once a month 4 A few times a year 5 Once a year 6 Less than once a year

Overview of the resources (cont.) Cover Letter Template for Anonymous Mailed Surveys Sample cover letter Questions, comments?

Contact Information Danijela Korom-Djakovic Research Associate Public/Private Ventures 2000 Market Street, Suite 600 Philadelphia, PA 19103 Tel: 215-557-4439   Email: dkoromdjakovic@ppv.org