Build the Business Case Presenter's Name Build the Business Case UPDATED 30 AUGUST 2018 Gartner for HR Leaders

Resources to align your team around Gartner’s value Use this Business Case Toolkit to communicate how Gartner for HR Leaders is positioned to help you deliver your critical priorities and accelerate the organizational objectives they align to. Build the business case Slides 1–3 Key considerations to help you make the business case with your CEO and/or HR leaders. Service & Project Support Overview Slides 5–10 Share details of our service with your stakeholders and review how we can support your specific projects.

Build alignment with your CEO 1. Acknowledge their priorities Drive long-term growth and strong quarterly performance Ensure financial stability Monitor and reduce risks and disruption Exploit digitalization and technology opportunities to drive innovation and create efficiencies Additional investment in consultancy-style support “Gartner can help us drive greater value and impact from those engagements by equipping us with the guidance and resources required to execute on the recommendations quickly and effectively. And in some instances, we won’t need the consulting support. Instead of paying per project, we can leverage tailored support from their 2,000+ experts throughout the life cycle of our business-critical initiatives to mitigate the risk of delays and unsuccessful implementations.” Questionable relevance for our company or industry “Gartner’s 2,000+ experts speak daily with leaders across industries and regions to help over 15,000 companies achieve their priorities. Through this exposure, these experts identify where solutions are common and where application to an industry needs to differ. For example, Gartner has cross-industry focus areas for technology research based on those respective needs. Our dedicated account team tailors the support to our needs and the needs of our business.” Commitment to a multi-year investment “Our initiatives and long-term strategy align to the multiyear proposal. Since these have a two- to three-year life span, this arrangement will support our strategic trajectory, while allowing us to spend less time being pulled into transactional discussions. Additionally, we will lock in commercial terms and avoid price increases.”

Build alignment with HR leadership and finance 1. Acknowledge their priorities Drive long-term growth and strong quarterly performance Aligning HR strategy to corporate objectives and priorities. Exploit digitalization and technology opportunities to drive innovation and create efficiencies Budget limitations “Gartner can actually help us spend more efficiently with limited resources. We’ll have access to benchmarks and diagnostics that will help us quickly identify efficiencies, and access to experts who will help us determine the right way to drive those changes. As technology plays a growing role in our business strategy, we will be able to rely on their technology expertise to make the right investments and reduce risk.” Additional investment in consultancy-style support   “Gartner can help us drive greater value and impact from those engagements by equipping us with the guidance and resources required to execute on the recommendations. As a result, our teams will build the internal skills needed once the consultants leave. Gartner’s collaboration isn’t per project. We can access the right expertise from over 2,000 experts throughout the life cycle of our business- critical initiatives, reducing the risk of delays and unsuccessful outcomes.” Commitment to a multi-year investment “Our initiatives and long-term strategy align to the multiyear proposal. Since these have a two- to three-year life span, this arrangement will support our strategic trajectory, while allowing us to spend less time being pulled into transactional discussions. Additionally, we will lock in commercial terms and avoid price increases.”

Presenter's Name Service overview Gartner for HR Leaders

Join a network that provides a unique advantage With insights powered by our network, you’ll gain an unparalleled perspective into the challenges and opportunities shaping businesses across functions, regions and industries. 3,000+ HR organizations We work with a network of more than 4,000 HR leaders and executives from more than 3,000 unique organizations globally. 73% of the Global 500 Leaders from small companies to global enterprises rely on us to help them achieve their mission-critical priorities C-suite perspective By working with thousands of CxOs across every major business function, you’ll have a fast and insightful view of critical business trends and their implications for finance Customer Service & Support Finance Human Resources Information Technology Legal & Compliance Marketing & Comms Product and R&D Sales Strategy Supply Chain

The right option, for the short and long term Do-it-yourself Good source for sharing common challenges Low cost Uncertain quality of insights and solutions identified Resource intensive Best of both: expertise and network-driven insight on best-practice HR solutions Support tailored to your critical priorities throughout the life cycle of the projects associated with them Exclusive HR leadership meetings and virtual events at no additional cost Easy-to-use tools and guidance to help you execute efficiently Management consulting High-quality recommendations about your systems High cost as their team takes time to ramp up Bias toward proprietary solutions Lack of peer-based insights or executive meetings

Our priority? Helping you to deliver yours What are your critical priorities? We align our support to deliver the guidance and resources you need to accomplish your critical priorities. Example priority: “Driving digital business transformation for the organization” Example initiatives for digital transformation: Which initiatives are crucial to their success? Delivering you priorities will depend on the success of several underlying projects. We’ll work with you on a plan for executing them effectively. “Implement a ‘multi-speed’ budgeting approach to support agile digital initiatives” “Position HR as a digital interface for business data to drive profitable decisions” “Reshape HR’s structure and skillset through RPA- and AI-based innovations” Which people are leading these initiatives? Our solution is designed to support you and the people on your team critical to the delivery of your priorities. What support do they require to succeed? We align our support to deliver the guidance and resources you need to accomplish your critical priorities. Live/Virtual Meetings Diagnostics Benchmarks & Case Studies Research & Best Practices Webinars/ Online Learning Decision Support

We cover a range of key HR and technology initiatives to equip you for success Your service will be designed to help you deliver the underlying projects and initiatives that are crucial for addressing your biggest HR challenges. Building critical skills and competencies for the organization Organizational design and change management Driving digital business transformation for the organization Employee experience Recruiting Talent Analytics

Fuel your decisions with unrivaled HR insight Delivering your critical priorities depends on making the right decisions in an uncertain business environment. Our unique capabilities will help you to make choices that will accelerate your success. Expert, strategic advice The deep expertise of our global team of 2,000+ analysts, researchers and advisors will equip you with the strategic guidance to identify, evaluate and implement your HR and technology initiatives with clarity, speed and confidence. Peer-powered insights Rely on proven solutions based on the successful approaches of hundreds of HR organizations. Our best practice research, tools and frameworks will help you to save time and reduce uncertainty in the execution of your critical initiatives. Robust metrics and data Prioritize resources and solve problems effectively by framing your decisions upon robust data and analytics, in addition to a range of unique performance benchmarks and functional diagnostics.

Execute quickly with practical tools Functional diagnostics evaluate key aspects of your HR functional effectiveness, helping you to benchmark your current performance against best practice and set a path for improvement in the areas of highest priority. Each diagnostic includes support from our Advisory team who can help you interpret the results of the assessment and develop a comprehensive action plan. HR Business Alignment Tool Gartner’s HR Business Alignment Tool helps improve the value HR delivers to the organization by identifying where business leaders HR expectations are the same or different along with the highest priority opportunities to improve HR performance. Gartner Ignition Diagnostic for Human Resources The Gartner Ignition Diagnostic for Human Resources is a powerful tool, measuring performance across seven objectives and 38 discrete activities, providing guidance for strategic planning and your transformation program. Gartner Ignition Diagnostic for Talent Analytics Gartner Ignition Diagnostic for Learning and Development The Gartner Ignition Diagnostic for Talent Analytics is a powerful tool, measuring performance across three objectives and 12 discrete activities, providing guidance for strategic planning and your transformation program. The Gartner Ignition Diagnostic for Learning & Development is a powerful tool, measuring performance across five objectives and 21 discrete activities, focused on two primary dimensions, maturity and importance.

Execute quickly with practical tools (continued) Gartner Ignition Diagnostic for Total Rewards The Gartner Ignition Diagnostic for Total Rewards measures performance in critical functional objectives and activities to guide your transformation program. Gartner Ignition Diagnostic for Diversity & Inclusion The Gartner Ignition Diagnostic for Diversity & Inclusion measures performance against critical function objectives and activities, providing guidance for strategic planning for Corporate D&I as well as your unique function. Gartner Ignition Diagnostic for Recruiting The Gartner Ignition Diagnostic for Recruiting is a powerful tool, measuring performance across six objectives and 23 discrete activities, to guide your transformation program. Additional Gartner tools include: Ignition Guides: These guides are aligned with our members’ most important projects, and the logical structure enables teams to get started quickly and execute with minimal oversight. Presentation Library: This library provides a collection of internal business cases and other presentations on various HR topics.

Deliver on your critical HR priorities We’re ready to help you excel against your critical HR challenges. Get in touch to discuss how we can fast-track your success. hrleaders@gartner.com