Do & Review Cycle Annual Cycle Monthly Cycle Exception Process What’s next? Start Set goal for measures Set what to track Define Sucess Annual Cycle Goal Achieved? Yes Monthly Cycle Are results as expected? Perform Measure COMPARE Exception Process Are observations correct? No Yes Fix Study like orgs Run time: 11:15-11:45 Here is you the leader or our client. Trying to do something. Define what it is to be successful. Choose the metrics to track- based on benchmarks, measure something- everything You have a plan for the year Before you set out to run the “business” project what’s next Compare what actually happened with the projection If things are dead on– repeat If they are different- make sure you measured correctly If you measured correctly- determine what’s different- could have been a bad projection, a bad calculation Then determine why? So what? Now what are you gong to do differently? Quarterly Cycle Verify goal is still right Revise Project To do differently going forward Determine significance and impact NOW WHAT? SO WHY? Determine why actual differs from projection Determine what occurred