Mobile Asset Disposition in a BYOD World Craig Boswell HOBI International, Inc.

Overview What are the key issues? Why is the solution difficult? How can my organization address the problem? Where do we go from here?

What are the key issues? Collection/Reverse logistics I dont own the device Everyone has one Data Destruction There is lots of corporate data There is lots of personal data Financial Return

Why is the solution difficult? Mobile devices including tablets and cellphones have become ubiquitous 300 million devices in the U.S. 2.5 billion devices worldwide Mobile devices have become an integral part of daily lives

Why is the solution difficult?

Why is the solution so difficult? Corporations need to establish plans and policies up front. IT departments need to treat mobile assets with the same type of management programs Devices are different, but need for thorough planning is the same

Why is the solution so difficult? When does end of life occur Lost device Stolen device Employee trade-in Corporate trade-in Defective device Buyback sale

Addressing the problem Logistics Unique challenges with mobile devices BYOD versus corporate owned devices require differing solutions Data access is a benefit not a right Risk analysis often determines logistics solution

Addressing the problem Logistics Secure storage for collected devices Secure shipping and serial number tracking Distributed shipping options Buyback as a solution for BYOD

Addressing the problem

Data destruction Erasure techniques must address all types of user input data on all devices Contacts s Text Messages Pictures Videos Games Web Logins UDID Interfaces PIN Numbers Applications Phone Numbers Tweets

Addressing the problem

Each device operating system represents data storage challenges Each OEMs implementation of the operating system can be different Different models from the same OEM can store information differently

Addressing the problem Segregate corporate data from personal data MDM solutions Policies Resets are not always a solution Unique mobile issues Blackberry PIN, UDI software

Addressing the problem Financial Return High value assets ASP for an iPhone $175 ASP for an iPad $220 ASP for a Blackberry $90 ASP for a desktop PC $45

Addressing the problem Financial Return Refresh cycles often on two year cycle Corporate deployments shifting to mobile devices Transportation and logistics cost can be managed due to size of devices Return can be a result of buyback process

Where do we go from here? Mobile devices continue to increase Mobile operating systems dominate Corporations depend on the producibility improvements of mobile computing Industry leaders need to address ownership, logistics, data security, and benefit from potential financial return